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Optio Solutions Company Overview
Optio Solutions, LLC is a U.S.-based debt collection agency established in 2012 and headquartered in Petaluma, California. The firm provides both first- and third-party collections using multi-channel communications that include letter writing and telephone outreach. Its operations emphasize high standards of compliance, data security (including certifications like PCI DSS, SOC1 Type II, and SOC2 Type II), and brand protection to preserve client reputation while pursuing recovery. Optio employs advanced technology, such as revenue recovery automation and dynamic analytics, to deliver tailored programs across industries—including financial services, education, healthcare, insurance, and commercial sectors. The company offers 24/7 access to account data and aims to enhance cash flow, lower client administrative burdens, and improve consumer retention through respectful and regulated debt collection practices.