About PatientPay
Overview
PatientPay, Inc. is a healthcare payments technology company headquartered in Durham, North Carolina. Founded in 2008 by Tom Furr, the company provides a cloud-based patient billing and payments platform used by hospitals, medical groups, physical therapy practices, fertility clinics, senior living facilities, and revenue cycle management organizations.
The PatientPay platform delivers bills to patients by email and SMS and accepts payment through credit and debit cards, HSA and FSA cards, ACH and electronic check, and digital wallets such as Apple Pay. Patients can pay through a secure link without downloading an app or creating an account, and the platform supports automated payment plans, autopay, and card-on-file functionality. PatientPay also offers a PointClickCare integration for senior living operators.
Pricing
PatientPay does not publish processing rates, subscription fees, or implementation costs on its website. According to expert reviews of patient payment platforms, pricing is provided through a custom quote following a sales consultation, and the company does not list standard tiers, transaction percentages, or per-transaction fees in any public-facing material.
Contact
Ownership/Leadership: Tom Furr (Founder and CEO)
Address: 600 Park Offices Drive, Suite #300, Durham, NC 27713
Phone: (888) 730-9374
Website:patientpay.com
Recent User Reviews
Business operations improved dramatically with their platform.