PayHub Payment Processing Customer Reviews

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Recent User Reviews

May 27, 2025

PayHub has been easy to work with from the start. Their pricing was clearly explained, and our system was running within days. We’ve had no surprises on our statements, and when we reached out with a support question, someone picked up right away.

Kevin

PayHub Payment Processing Company Overview

PayHub Payments is a merchant services provider based in Avon, Connecticut, established in 2008. The company offers credit card processing solutions for various business types, including retail, e-commerce, and service industries. Services encompass card-present and card-not-present transactions, mobile payments, ACH and check processing, and point-of-sale (POS) systems. PayHub also provides additional services such as gift card programs, cash advances, and payroll processing.

Pricing details indicate swiped transactions at 2.39% + $0.20 and keyed-in transactions at 3.29% + $0.30, with a $15 monthly fee. Standard contracts span three years with automatic renewal and may include early termination fees, PCI compliance fees, monthly minimums, and equipment leasing agreements.

Customer feedback is mixed. While some clients report positive experiences regarding customer service and pricing, others have noted challenges with communication and service responsiveness. The company is not currently accredited by the Better Business Bureau (BBB) and holds no rating, with no significant complaints or legal actions reported.