PayPal Customer Reviews

I bought something from a seller. I tried to return the merchandise within the time frame stated it on the sellers website. The seller would not respond to my requests for a return receipt. I reported the problem to paypal immediately. I sent them the numerous emails requesting a return from the seller. I escalated the problem through paypal’s resource center asking for a refund. They sided with the seller. Stating that I received the merchandise, I had documentation, showing that What I receive was not what was pictured on their website and was of poor quality. I just wanted to return the merchandise. The seller never allow me to do so I requested a refund through PayPal and a denied the request. I don’t understand how they did that. When they seen the interaction between me and the seller, I made every effort to resolve it through the seller and i don’t think they even looked at the email Interaction I sent them. I’m very disappointed with the customer service of paypal. Paypal is a horrible company to try to resolve a dispute through.

I am a victim of fraud as of 12/2023. I did not open this mastercard someone else did and they are basically calling me a liar when most of my cards have the same kind of charges as are on these statements. Most of my cards had $0 balances because I have been building my credit for 5 yrs and had my score right under 800 and now it is at 675. These people SUCK! They are the only ones that won’t honor their mission statement. Now they are threatening to sue me.

I was using PayPal for about two months, then one day out of the blue someone asked me 800 dollars and i declined . The account went into the negative stating I owed someone who Ive never met , let alone know their name , or who they are that amount of money. I called Paypal customer service and spoke with a woman who kept demanding that I pay the $800.00 . There were no previous transactions on the account for that amount . The only amount was for rent to my landlord. She continued to tell me that they will need to see all my bsnk statements for the last four months to see if any transaction was conducted in the amount of 800.00. Not even a day adter three more individuals on Paypal sending requrats of me owing them money . One was for $150, another was for 370, and the third wad for 200. I dont know who these guys are but in the comments they say ” you owe me or else” ” you stole from from me” , and you need to pay or else!” I told the customer service that this is badgery and false , but she kept calm saying well you need to pay the money . Blows my mind that even cusyomer service is in on the fraud and they get paid a share of what is collected. Im done with Paypal and have started to warn others that you can be schemed if your debit card is attached to your PayPal. Sadiest part of the wwhole thing is ive been trying to reach someone who will help and to me dealing with this and now more for over a month , I finally standing up for myself snd hopefully others. No one should be schemed snd lied about tractions that never happened and trying to threat and ruin the well beings of hard working people

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I’ve had PayPal for years, since 2001…

Well went to use it the other night, (twice) and it was declined. So I called PayPal the next day and told them my card was declined twice. And she told me yes as of sept 12th all banking and cards have been removed from PayPals accounts. WHAT???

I was so Mad. .

I’m like wait, I have most of my bills tied to my PayPal account and they get auto deducted each month so now there all going to be Declined. I’m done with PayPal. I Willmever use this card again.

I’m glad to see that PayPal is being scrutinized more closely. I’ve had some negative experiences with them in the past.

I have been using PayPal for a couple years now man have I ever got ripped off. I live in Canada and I help out a poor family out in the Philippines yeah absolutely no money you don’t get nothing free there no medical woman I mostly help has three babies and she has leukemia even when I go to the hospital they won’t let you go go out unless you pay first how do you pay if you got no money they beg on the streets for food so I transferred money to her all the time it’s usually an emergency so when I transfer money and it doesn’t seem to go through there’s no way of knowing you don’t tell you if it was picked up it takes over an hour and she still hasn’t got it from the store where she picks it up I send it again sometimes I’ll do it three or four times the same amount of money. But afterwards I noticed even if she didn’t get the money the money was coming out of my bank account using my Visa debit never got a refund must be tens of thousands of dollars I’ve lost they don’t tell you nothing they just take it and the only way I can tell is I look up my my banking record it’s hard as hell and confusing to try to cancel cancel transfer I’ve tried to get help they don’t tell you nothing seems okay I want to know how I get all that money back tens of thousands of dollars I don’t know what to do and still goes on if the woman doesn’t receive the money they still say receive if she doesn’t get the money it still comes out of my bank I’m getting ripped off and get a lawyer but I can’t afford that right now

PayPal MC Credit Card is bad.

Made early payment, Held funds for 14 days, did not apply to card as payment and froze remaining credit because of my early payment. I filed a formal complaint with my State’s Attorney General.

Had I know PayPal moved their corporate headquarters to Beijing, China and is using/enforcing communism rule to control my freedom to pay my bill early, I would have never opened this credit card account.

Canceling both PayPal Credit Card and payment services. I recommend we all send a message!

Just received card statement. Over $450 of bogus transactions. Come to find out it was through PayPal. I have no account and never had one. So their solution was for me to give them my card information. Talk about scammers. That’s my two cents. Good luck

PayPal should not be in business, this company is a fraud. If you purchase something and pay via PayPal and if you return what you purchased to the merchant, PayPal is keeping your refund, merchant refunds the money to them and in turn they have to return it to you (bad news; they are not giving back your money, they keep it) you cannot speak to a human being, they make it impossible. You chat with an agent in India, he comes back saying they already refunded your money, you don’t have the money in your account, they ask you to send a letter to their offices in Nebraska, asking for a proof that they refunded your money….this is ridiculous, they have access to your account and they can clearly see they have not refunded your money to your account. They are ripping people off, nobody is stopping them.

I have now received two emails from Pay Pal saying that I have bought things and will be charged within 24 hours if not cancel order. The first order was for guns at an armory. I do not own guns and have no license. The 2nd scam email was for a $379.99 gaming system that I did not purchase. I talked to a Rachel who said I would need 15-20 minutes to fix the problem. I was on the phone for 1hr 33minutes and then 1hr 29 minutes and did not get the problem resolved. Instead Rachel talked me into buying a $500 vanilla visa prepaid card. After spending $504.94 on the card, Something else that was weird was she did not want me talking to anyone in the store and I had to go outside if I had any questions. I still did not get the problem resolved and I am out $504.94. I have been scammed twice and I never use PayPal. It is tied into a crypto scam which I believe they are a part of. Oh, and the kicker is, she called me back and said that did not work. This will only take 15-20 minutes. I need you to get another $500 vanilla card so you can get your $16,000 back from Crypto scam another $1272 and the $504.94 you just lost.

A while ago me and my boyfriend used paypal to send one another money and that’s how we would pay rent. One of us would send money to the other with paypal and then put our rent payment through one of our bank accounts directly online. I sent him the few hundred I owed for rent and it didn’t send. I tried again and then it sent. However it then sent the payment 2 times without taking both out of my account, so we waited 2 weeks to see the attempt and we’d send them the money or whatever. After that amount of time nothing happened and no communication about it was sent to us so we forgot about it. Well another couple weeks later they then put my paypal account as negative and told us we had to pay it to use the account. They literally waited WELL over the time they should have to contact us. I even tried calling the customer service number a few times to ask about it and nothing. I will never use paypal ever again because of this. You can’t use something connected to your money if you don’t trust it.

I ordered on line using PAYPAL. Part of the charge was using my card’s rewards and the rest to the card. This happened in January. Because of an issue with he online order, I called the merchant and they cancelled the entire order the very same day. Within an hour if not less. In fact the order is still “processing” on the PAYPAL website. PAYPAL knows this but has not refunded me my money. The credit card did let the charge to the card drop off but I am still missing my rewards reimbursement from PAYPAL. I learned my lesson. Do not use your rewards on PAYPAL. I have removed any cards associated from my PAYPAL account and will close my account as soon as this gets settled.

Dont even bother to use paypal they are worst company to use for your financial.they are not trustworthy at all.

8001 add me to the list you let get taken by lokeeta you knew better. The more I read about these fake web site I know I will lose my money now. Never will see any boots they show on other company web site.

PayPal provides no customer service and does not value their customers. I’ve had more headaches with PayPal then it’s worth! I would strongly advise anyone considering PayPal for anything to find a different company!

PayPal provides no customer service and does not value their customers. I have had my account for over 2 years and deal with the same businesses. The same businesses have sent payments at least every 2 weeks for these two years. All of a sudden they change a policy that says funds from one PayPal account to another takes 7-10 days to process. I’ve had more headaches with PayPal then it’s worth! I would strongly advise anyone considering PayPal for anything to find a different company!

PAyPal did not pay the vendor for my purchase (never shipped) and did not refunded me. They kept the money.

PayPal is the worst. As a buyer, they already have my name, my address, phone and Social, which I don’t like. Just to Login the site asks personal identity questions or you can receive a text with a Security Code, which I can’t because cell phones don’t work here. Finally when I got someone on the phone (it’s like pulling teeth) they must be taking deep dives into people’s personal info because he asked me about property owned. I got mad and he then told me I must enter all the info the site asks for or I can’t access my account. I have not had to do this before. I asked him if they could send the code to my E-Mail since they send to people’s phones and he says they can’t because someone could be in my house accessing my E-Mail. Ridiculous, since they could also have someone’s phone.

Pay Pal is the WORST COMPANY I HAVE EVER SEEN IN MY LIFE. WE USE THEM FOR OUR CREDIT CARD PROCESSING ON OUR WEBSITE AND WE HAVE HAD ABOUT 16 CHARGES THAT THEY LET PROCESS THROUGH THEIR SYSTEM. WE HAVE NO CONTROL OVER VIEWING THE CUSTOMER CREDENTIALS, WELL PEOPLE ARE USING STOLEN CREDIT CARDS TO PURCHASE ON OUR WEBSITE AND PAY PAL IS LETTING THAT ORDER PROCESS. THE ACTUAL PERSON THAT OWNS THE CARD DOES A CHARGE BACK AFTER WE SHIPPED THE ITEM THAT WAS PURCHASED. PAY PAL SAYS THEY FIGHT FOR US BUT COMES BACK AND STATES THAT THE CUSTOMERS FINANCIAL INSTITUTION HAS DECIDED IN THE CARD OWNERS FAVOR SO WE LOST THE MONEY FOR THE PRODUCT THAT WAS SHIPPED TO THE IDIOT THAT STOLE THE CARD AND PAY PAL LET IT PROCESS AND NOW PAYPAL TAKES THE MONEY BACK OUT OF OUR ACCOUNT. PAY PAL SHOULD PAY THIS NOT US AS THEY LET THE CARD PROCESS STATING IT WAS A LEGITIMENT SALE. WHAT A JOKE PAY PAL IS…..

I have noticed that I was deducted money directly from my account by Paypal. Unfortunately, I have no idea about those payment, because my Paypal account has been permanently limited from April even after I provided all the documents they requested, including the logistics. I tried to call Paypal to find out the reason, but things are not disclosed clearly and the only useful information I got from Paypal was that my account was in violation. And Paypal refused to provide more information and evidence regarding this “violation” when I asked for.

Paypal blocked my account for selling gun parts. The only notice I got was Paypal made changes in their rules, They did not spell out the changes. You are suppose to read entire set of rules which I did not. They said they could hold the money in my account for 180 days, shortly before the 180 day were up they took my money $3781, said it was for damages. Well ebay, amazon and craig’s list allow the sale of gun parts and it hasn’t damaged their companies. The amount is to small for an individual law suit. If they did this to a number of dealers perhaps a class action law suit could be made.

Beware! PayPal has stolen my money! There are tens of thousands of complaints against PayPal and several class actions suits. What they are doing is wrong and should be punishable by law! Do not use PayPal or they may steal your money too! Demand justice!

i paid $50.70 for package from Russia. Package was Hand delivered to me while i was out of the state!!! customs form says package weighed less than an envelope. seller sent an envelope with tracking number…now says delivered…and Paypal won’t do anything because tracking say delivered. customs form was not signed…not accepted by postal clerk. weight was less than 3 ounces. My purchase was WELL over 3 ounces AND she sent as a GIFT. $50.70 and i got NOTHING. I don’t even know who else to complain to. just sending sale of goods as gift is illegal. she won’t send receipt, signed customs form, invoice, or signature of who signed for it. She won’t send anything and now paypal wants me to file a police report – with no information.

After 20 years of business and nearly half a million dollars in transactions, I’m DONE with PayPal for ONE reason. GREED. Thankfully I caught this with only about $100 in losses.

“If you refund a payment for goods or services, there are no fees to issue the refund, but the fees you originally paid as the seller are NOT returned to you. The amount of the refunded payment will be deducted from your PayPal account.”

Taken right from their website. Search Help: REFUND FEES

What does that mean to your bottom line? You lose out on TWICE the cost of processing fee. The fee that PayPal keeps + the extra money out of your account to cover the difference of the processing fee that PayPal kept. That’s $10 processing charge will now cost you $20 when you refund it.

Paypal for business account created in 2016 to accept credit card payments for engineering services from a couple of industrial customers.

Fees a little high, but acceptable and invoicing and payments worked fine until today.

Logged in, sent an invoice to a customer I have sent invoices to in the past few years with no issues. Sent the invoice, customer received and paid the invoice. I received notification that payment was made, logged in and $1800 of my $2100 payment is on hold for 21 days, because I had not used my account for over a year. Called Paypal and they said it is for my protection. Invoice was for a service trip, so no tracking etc. Minimum of 48 hour hold if I want to ask my customer to acknowledge completion. Them choosing to pay the invoice should be acknowledgement enough.

Will be closing my account as soon as I get my funds released in 3 weeks!

PayPal has f***** me for the last time two years ago it was $4,300 now this year so far it’s 1,000….

PayPal is doing nothing to stop fraudulent sellers who leverage the PayPal brand and button to get you to buy. Nothing I bought was delivered to me and when I complained they did nothing to resolve it. Warning to other consumers – find an alternative to PayPal. My credit card would have been a better choice.

PayPal doesn’t care about it’s Fraudulent vendors. More scams have occurred using PayPal than any other payment form online. STEER CLEAR IF PAYPAL. USE ANY OTHER FORM OF PAYMENT

I have not been able to get onto my account in two months. I keep calling and they say it’s not them. As I ask for more people to talk to it’s then that they say we are having verification code errors. Still not fixed. As soon as it’s paid off I’m closing account. What business let’s this go on for so long!!!!

We’ve been accepting online payments through PayPal on our website for years now! Barely even think about it any more; it’s pretty much seamless.

Ive ordered over $200 dollars worth of product paid through you. You obviously support scam and fake websites. Filing a complaint with BBB.

Pay Pal should be investigated for dubious business practices! I will never do business again with any company that is affiliated with PayPal. They said that I received my order because the tracking number from UPS said that I indeed receive it . The tracking was from Amazon.My order was not with Amazon. The tracking parcel name or address was was not mine. UPS informed me of this and the tracking message included the weight of the parcel was .70 pounds. The weight of my ordered computer weighs 4.3 pounds. All this information was made available to PayPal. Yet they determined my complaint had no merit and declined my request for money to be refunded.

I hate PayPal You will lose a lot of business to Stripe with your sorry ass ratings and numerous customer complaints! Read them PayPal idiots

paypal’s service is utter garbage. I say it that way as their increadably bad reputation is well deserved. I recently had my account closed with no warning and no explanation.. There was no suspect activity, excessive claims, { NO claims to be exact} . Multiple emails were ignored as were most phone calls. When I did speak to somone

I recorded the converstaion, advising them that I was doing so { I will post at some point} but basically they said that they were closing my account and would not say why. They reffered me to their terms of service which I went through closely and there was absolutely no trangressions.

My identity has been stolen and it has ruined literally the early part of my 30s on and after a lot of digging and contacting credit bureaus and all of that I’m trying to get on track. I say that to say this, I have files of emails that came to my inbox and many who look like they were sent from me, I had nothing to do with those emails they were fraudulent. This has cost me so much money I’m 50 years old disabled he don’t even have a home. So as I was going through thousands of emails that’s how the files came around, I could not keep up with that the credit bureau showed me daily there a hard hits on my credit for stupid credit cards they have given me a ton of different names birthdates addresses name it. When I saw that I had an active PayPal account and that there had been no notifications although every single month they were sending me a statement I have so many photographs. These people all of these people that do this are vile evil individuals because they have harmed myself and my children so terribly.no trust

I’m not an expert now you had a lot of practice with a PayPal but I’ve always heard they was good to business with I haven’t got no complaints

Just letting everyone know PayPal has wrongfully put “permanent limitation” on my account!!! And they won’t give me money for 180 days!!! All I did was create the account and try to ge my payment from a freaking customer!!!!! I wasn’t able to do ANYTHING so I couldn’t have done anything it was already blocked!! So apparently I can no longer do business with paypal and they will not let me take down my bank information either!!! They tell me it can’t be reversed and will not look into it anymore!! AND NOW THEY BLOCKED ME because I was sharing this information with their Facebook page! And this is for my business I will be making sure nobody I know ever uses PayPal again .

Paypal closed my account on falsely reasons.

I have to withdraw 300 every week to pay rent when they sern that they closed my account the same week of my bday in aug.

I feel they should reopen my account and not accuse there clients on suspisous activity.

I purchased a washing machine from Home Depot in February 2021. The company informed me that the purchase didn’t get paid. I reordered the washing machine and this time I used my PayPal account.

Prior to the delivery I became aware that I was being billed for two machines. I called PayPal to have one of the charges reversed. The agent that answered the phone informed me that he was going to relay my call to a specialist. The call was then transferred to the specialist.

The specialist had me hit some keys on my tablet and then had me pull up my bank account. He told me that I needed to go to BestBuy to purchase a $500.00 gift card. I inquired why that was necessary. I was told it was necessary because PayPal wanted to be sure the funds would be credited to the correct account. I told the agent that I was not able to get a $500.00 gift card. I also told him that I was not able to drive all the way to BestBuy. He asked what store was near enough for me to drive to. I told him that there was a Target store nearby. After I purchased the gift card I was told to scratch off the back of the card. Then I was told to take a picture of the the code that had been uncovered. Thereafter I was told that the charges and the gift card would be credited to my account that week.

I never got the gift card money back. I traced the card and was able to determine the card had been used in Texas.

I contacted PayPal to inquire about the money for the gift card. I was told that my story didn’t make sense because PayPal agents would never ask me to buy a gift card. After trying to make the person understand that in fact the reality is that I had been ripped off by an employee of PayPal. I explained that I am a disabled senior citizen and a disabled veteran, Eventually I was offered $100.00 to compensate me for my $300.00 loss.

I feel like PayPal should have taken the necessary steps to rid their company of the thieve . I know that the company could make the determination as to who I spoke with that day. A bad apple can quickly ruin the entire basket.

I ordered some Cricut supplies on a website and PayPal just popped up and it was almost required you to use it. I got notice from the seller saying my order was shipped. I tried to emailed the seller, nothing. I filed complaints to both. USPS told me it wasn’t even shipped to the correct address (suggesting it was a scam). She said it had happend to her. After all PayPals reasearch they told me my complaint was denied because it had been delivered. I wrote back and told them I would be leaving this review and never use it agin. I’m out $91.00 and have to spend even more through Amazon knowing their track record is about 99.9% I will recieve the product.

I find it hard to believe they are still in business, almost every transaction I’ve had with them has been a problem. It’s hard to believe. They don’t want to give me my own money. And when they take the hold off, I can’t send it to anyone. They say I can, but it doesn’t work. Terrible awful place, I try never to do business with them

Paypal locked my account for 180 days for no reason. We need another class action lawsuit. In the early 2000’s they did the same thing and lost.I guess they did not learn. DO NOT USE PAYPAL. THEY ARE LEGAL CROOKS> GOD HAVE MERCY ON THEIR SOUL FOR HURTING CONSUMERS. MAY THE BURN IN THE FLAMES THEY ARE STARTING.

Paypal says the disputed package was shipped to me simply because they have a tracking number. So what.? If they call fedex they will tell them the package, that is shown by paypal and the ebay sale as mine, was shipped to someone in my city, but not to me and not to my address. The ebay page shows it was delivered to an address with a different postal code. The fedex site says some guy named C.Macandrew signed for the package, not me. Yet paypal wants to say the package is delivered. Time for a round of complaints to the regulators and a trip to the local courthouse to launch a private prosecution against everyone involved for ignoring the obvious and thinking they can move proceeds of crime around without any criminal liability. All you sellers want to complain but when I’m done I will have the legislation changed so disputes are automatically clawed back to the bank until the banks investigation is complete. Paypal can not be trusted, they did not even want to look at the evidence I had. They just hung up on me.

PayPal are scammers will lock your account for no reason and keep your money there’s thieves. Now they have started Venmo so beware PayPal owns Venmo

Ok how in the world can 1.2 MILLION complaints against PayPal (on just a single website) be ignored by the attorney general, FTC, and the whole government! Why are they still in business! They have been sited in US court cases year after year after year! When will this stop, who is going to do something about this????????? They have complaints all over the internet, just unbelievable, but sadly true, so many people damaged by them. Please stop them……

New CANADA scam against USA sellers. Sold item to Canada buyer. 8 months later the money exchange company opens claim not even the buyer. Paypal awards 1,000 to them without returning the items. So I am out 2,000 dollars total.Paypal stated its a financial company they can’t do anything an allows this. So much for protecting USA sellers. Was not a ebay sale. Buyer contacted me an brought items from my site.

I bought a shoe from “X” company. I was prompt to use paypal. Normally I do not use paypal. Don’t trust them. So, I bought the shoe, paid using paypal. FIVE days later I found out that the company I bought the shoe from, “X”, was just a scam. So, I filed a dispute. That was FIVE DAYS later.

Paypal said that the merchandise was delivered, and they were not responsible for lost merchandise.

Paypal took the money, I don’t know what they did with it, and said that I got the merchandise.

According to “PAYPAL”, and what paypal provided my credit card company with, the merchandise went to another state. The shipping address I provided was in Massachusetts, an the merchandise was “delivered” to Arizona. Paypal new that.

And that’s not all, Paypal came up with a “merchant” that I never bought anything from. I bought the shoe from “X” company and Paypal had a name of a company that does not even sell shoes. That does not sell anything. It was offices based in the USA, and USA only.

It also says that the package was shipped from China, while the company they came up with does not exist in China.

My point here is Paypal, comes up with fake companies, basically with scams, they take the payment, and you NEVER see your merchandise nor your MONEY.

It’s just a way for paypal to make extra money on the side.

DO NOT TRUST PAYPAL, EVER, AND MAKE SURE WHAT YOU’RE BUYING COMES FROM A LEGIT COMPANY.

Paypal is the worst service I have ever recieved. They do not protect the interest of their customers and are crooks.

Paypal is dealing in crypto sales and when I started with crypto I gave them all pertinent info that they required to start buying and selling crypto. I’ve also been with Paypal for over 15 years and updated my info before. All of a sudden they froze my account and said they required more private info. I’ve already given them enough info that they required to begin with. They also screwed me out of money I had in crypto. WHen I went to sell they froze my account and have basically stole my original investment plus profits. They will not change their minds