Primary Merchant Solutions Customer Reviews
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Recent User Reviews
Primary Merchant Solutions truly puts their clients first. From the first call to setup and beyond, their team has been attentive, clear, and genuinely helpful. Our payments run smoothly, and we finally feel like we’re in good hands.
Primary Merchant Solutions Company Overview
Primary Merchant Solutions is a U.S.-based payment processing provider headquartered in Old Bethpage, New York, with additional offices in Bedford, New Hampshire. The company offers services to small and mid-sized businesses across the country. Its offerings include merchant accounts, online payment gateways, mobile payment solutions, and point-of-sale system integration. Businesses can also access virtual terminals for processing payments made over the phone, by mail, or through other card-not-present channels. Primary Merchant Solutions supports recurring billing and employs data encryption, tokenization, and fraud monitoring tools to secure transactions. Reporting features allow users to analyze sales trends and track customer activity. The company operates as a registered ISO/MSP under Columbus Bank and Trust Company. Its pricing structure includes a swiped transaction rate of 1.69%, a keyed rate of approximately 2.2% plus $0.30, and a $24.95 monthly fee. Additional charges may apply for specific services like batch processing and PCI compliance. Customer feedback generally highlights ease of use, reliable support, and transparent pricing.