Redstone Payment Solutions Customer Reviews

Redstone Payment Solutions Company Overview

Redstone Payment Solutions, founded in 1994 and headquartered in Houston, Texas, is a family-owned payment processing company offering a range of services tailored to small and medium-sized businesses. Their offerings include credit and debit card processing, point-of-sale (POS) systems, mobile payments, e-commerce integrations, and merchant cash advances. Redstone partners with Clover® to provide POS solutions and emphasizes transparent pricing models such as interchange-plus and dual pricing. They also prioritize security, assisting merchants with PCI compliance and fraud prevention measures.

Customer feedback on Redstone Payment Solutions is mixed. Positive reviews highlight the company’s personalized customer service and the helpfulness of individual representatives. However, some customers have reported concerns regarding contract terms, early termination fees, and billing practices. Redstone maintains an A+ rating with the Better Business Bureau, though it’s important to note that this rating does not guarantee customer satisfaction.

1.0
1.0 out of 5 stars (based on 2 reviews)
Excellent0%
Very good0%
Average0%
Poor0%
Terrible100%

Submit Your Review


Recent User Reviews

January 3, 2023

I have been waiting patiently for a month regarding a 1099 form for my taxes. I called mid February and was told it would be 7 to 10 days before it would be sent. It is March 21 and its been over a month. No one seems to care whther I get what I have requested. I am not a HAPPY CAMPER

Mary H Siegert
April 22, 2021

This company is ripping off small business’s. I just paid a garage for fixing my car over the phone with my bank card and was told that there is a fee. I’m thinking an ATM type fee. NO! the fee was $104.00!!! Apparently the fee is 3.78% of the bill which they charged me. The garage explained to me that since they are a small business they cannot afford to eat the fee.

Needless to say I have worked things out with the garage and unfortunately they have lost my business.

How is a small business supposed to survive like that!

Cyn