Reliance Merchant Services Customer Reviews

Reliance Merchant Services Company Overview


Reliance Merchant Services (RMS) is a payment processing provider based in Madison, Connecticut, established in 2004. The company offers a range of services for businesses of various sizes, including credit and debit card processing, point-of-sale (POS) systems, virtual terminals, and e-commerce gateways. RMS supports major card networks and provides features such as recurring billing, invoicing, and real-time transaction reporting. The company also offers specialized solutions like FSA/HRA payment card processing and check processing/e-check services. In 2018, RMS launched a subsidiary, Reli-Bid, to provide event and fundraising packages for non-profit organizations. RMS emphasizes personalized customer service and offers next-day funding for qualified merchants. The company has maintained an A+ rating with the Better Business Bureau, with no recorded complaints. However, specific pricing details and contract terms are not publicly disclosed and may vary based on business type and volume.

2.3
2.3 out of 5 stars (based on 3 reviews)
Excellent33%
Very good0%
Average0%
Poor0%
Terrible67%

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Recent User Reviews

September 19, 2024

Worst company to work with, These 5 star are fake reviews.

Jignesh Shah
September 12, 2024

Disaster customer services. I was on phone for 40 minutes and then they tell me to send email.

It’s so easy yo sign up services but when you need customer services or to cancel services there will be run around and toss around so pl. don’t sign up for this terrible Credit card processing services.

Jignesh Shah
July 27, 2023

I couldn’t be happier with my experience with Reliance Merchant Services! As a small business owner, finding a reliable payment processing partner was crucial, and Reliance delivered beyond my expectations.

From the moment I signed up, their team was incredibly attentive and guided me seamlessly through the setup process. They provided top-notch customer support and patiently addressed all my queries, making me feel valued and heard.

Thanks to their cutting-edge technology, my transactions are now smoother than ever, and I’ve seen a noticeable boost in sales. The security measures they have in place give me peace of mind, knowing my customers’ data is safe.

It’s refreshing to work with a company that truly understands the needs of businesses like mine. I highly recommend Reliance Merchant Services to anyone seeking hassle-free payment solutions backed by exceptional service!

Bennett Ruby