Reverse My Fees Customer Reviews
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Recent User Reviews
Horrible customer service. No communication & doesn’t care about their customers.
I have been with Reverse My Fees for over 3 or 4 years and it is wonderful not having the burden of paying all of the processing fees. I have recommended this service to many other business owners but many of them just don’t get it and they keep paying all of them fees. My customers don’t mind paying the 4 % and understand that it is harder on the business to pay the fees for each customer. In these days and times a savings is a big help in business. My rep is Jody Gauthier and he is always courteous and kind. He answers the phone whatever time of the day or night he is needed. He has a super team that backs him up and the office ladies are magnificent. Thanks to Jody and Reverse My Fees he saved us a lot of money. My business name is Lumberjack’s Soul food in Lafayette, La. Tanya Thomas Taylor
Reverse My Fees Company Overview
Reverse My Fees (RMF), also operating as Fee Reversal and Resolute Payments, is a U.S.-based merchant services provider founded in 2016 and headquartered in Mandeville, Louisiana. The company offers a dual pricing model, allowing businesses to present two prices: one for cash payments and another for credit card transactions. This approach enables merchants to offset credit card processing fees by passing them to customers who choose to pay with cards. RMF provides various payment solutions, including point-of-sale (POS) systems, mobile payment options, virtual terminals, and e-commerce integrations. Additional services include equipment leasing, chargeback mitigation, and merchant cash advances. While the company advertises no setup fees and aims to eliminate processing costs for merchants, customers have reported concerns about additional monthly fees, contract transparency, and customer support. RMF is a registered Independent Sales Organization (ISO) of Total Merchant Services and operates under multiple DBAs, including ReversePAY. The company holds an A+ rating with the Better Business Bureau but has received mixed reviews regarding its services and practices.