Sage Payment Solutions Overview
Sage Payment Solutions is an internationally active merchant account provider and subsidiary of the Sage Group, an enterprise-level software provider based in the United Kingdom. Merchants can sign up for Sage’s credit card processing products without using its accounting, payroll, resource management, and customer relationship management tools, but these are most likely to discover the company’s payment tools while searching for these other, more general software solutions. The Sage Group overall claims to serve more than 6.1 million businesses worldwide.
Sage Payment Solutions’s products and services include EMV- and NFC-compliant credit card terminals, mobile payment processing, ACH processing, e-commerce solutions, business funding (via Kabbage), and accounting integration. The company offers 24/7 phone and email support to all of its merchants. Paul Bridgewater is the CEO of Sage Payment Solutions.
At a glance
Location: Atlanta, Georgia
Acquiring bank: BMO Harris Bank, Wells Fargo Bank, Chase Paymentech
Phone number: 866-996-7243
E-mail: [email protected]
Online reputation and reviews
Sage Payment Solutions has received approximately 70 public complaints from merchants, which is a much lower total than other providers of a similar size and time in business. The company’s products are inherently geared toward enterprise-sized clients, which may explain why most of the available complaints appear to have been filed by small business owners. These complaints mention rigid, expensive contract terms, high rates, and outdated or hard-to-use software. It’s likely that Sage’s ability to offer 24/7 customer support to all of its merchants has helped the company resolve most of its issues in-house. Overall, Sage seems to receive positive reviews from mid-size to large businesses, but it may lack the flexibility and affordability that small business owners require.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to Sage Payment Solutions at this time.
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