Small Business Growth Alliance Customer Reviews

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2.1
2.1 out of 5 stars (based on 7 reviews)
Excellent29%
Very good0%
Average0%
Poor0%
Terrible71%

Recent User Reviews

March 25, 2024

They told me my total bill would be $170ish. Well that didn’t turn out to be. They said they would buy ut my contract from my previous processor, which I had only been with a bit over a year. It appears they are making me pay the buyout. In addition they haven’t refunded my the shipping costs for the old equipment back to First Data at a cost of $191.38 And I’m still getting charged for services from the previous processor. I’m at a loss at what to do.

David
March 8, 2023

I had the BEST customer service and time with field agent Veronika Coleman, she knows her stuff! Super knowledgeable of her services and product.. she knew what to recommend and wasn’t afraid to let us know if the p.o.s system would benefit us or not. Thank you Veronika for all you’ve done!

D.L
July 22, 2022

I worked for this scam company and they are fraud. Had us thinking we were hired in to help busisness owners and if signed up we would get a bonus percentage. Well I made several sales and never got a bonus weeks after being told I would. They than started doing shady stuff like acting like they could not confirm who I spoke to and than it doesn’t count towards your production. They have now said I performed below standards and terminated me. No one called me or anything. Just sent me a email names ‘status change’ and said my final check and reason for termination would be mailed to me. Wish I never left my old job for them. Training was a scam and only 4 days. I’m looking into a law suit because they stressed me out and lied to me about my salary and how they operated

Ieasha McNac
December 28, 2021

STRAIGHT TO THE POINT>…. SBGA wants you to work for them to undermine small businesses. In short convince a small business to let SBGA run all there business making the small business owner their worker making them less profits and doing the same work and in this day and age… Virtually this is legally called intellectual property corporation ponzi scam that is not being investigated by the federal government. DO NOT BE FOOLED in to a contract that undermines your business or efforts to make your own money.

larrys E IProducts Llc
November 11, 2021

Our local SBGA rep, Rose La Monde, used deceitful tactics to push through a 78 page contract without us (a non-profit) being able to review it. Even after requesting her to stop she insisted we would not be charged. We never received the equipment. We now have pending charges according to the bank. It’s been a nightmare of an experience.

Rina Winsor
February 10, 2021

Unsolicited call, kindly asked to not contact me. Was cursed at several times before hanging up. Get them out of here.

Justin
January 18, 2021

very good place. i was happy and treated very well. They know how to treat you like a real person. SBGA offers a heck of lot of great things for the business consumer. Top Job!

garid meyer

Small Business Growth Alliance Company Overview

The Small Business Growth Alliance (SBGA), based in Henderson, Nevada, is a business services provider offering a suite of solutions aimed at small and medium-sized businesses. These services encompass payment processing, payroll management, web development, accounting integrations, discounted shipping, and merchant cash advances. SBGA positions itself as a comprehensive back-office partner, leveraging alliances with various service providers to deliver bundled offerings to its members.

SBGA operates as a registered Independent Sales Organization (ISO) of Wells Fargo Bank, N.A., and is closely affiliated with Merchant Services, Inc. The company utilizes the First Data platform for payment processing and offers Clover point-of-sale (POS) systems. Its payroll services feature online dashboards, mobile approvals, and integration with accounting software like QuickBooks. Additionally, SBGA provides web management tools under the Vanguard Web Management brand, although the existence and details of this service are not well-documented outside of SBGA’s own materials.

Customer experiences with SBGA are mixed. Some clients appreciate the range of services and support, while others report concerns about contract transparency, customer service responsiveness, and billing practices. Common complaints include undisclosed fees, difficulties with account cancellations, and challenges in resolving billing issues. The company holds an A rating with the Better Business Bureau, though customer reviews vary across different platforms.