About Smart Choice Payments
Smart Choice Payments provides card processing services to small businesses. The company’s products and services include credit card terminals, PIN pads, point-of-sale systems, wireless terminals, and merchant cash advance.
User Reviews and Ratings
See what customers and employees say about working with Smart Choice Payments below. Leave your own review to share your experience.
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Recent User Reviews
This merchant is difficult to reach, difficult to cancel, sent a lying sales representative to me 3 years ago and withheld pertinent information about the account. I am trapped in a leasing agreement with and even though my contract with them is up I have to jump through endless hoops to keep them from auto-renewing my contract.
I would NEVER recommend doing business with Smart Choice Payments or Velocity or any one of the other names this company uses to provide very bad service.
Smart choice payments is totally deceptive in every way.
DO NOT even give them a chance. You will get bit badly.
Stay away!!!
Smart Choice payments is a scam company. They hire ex cons to obtain your business and allow them access to your bank accounts. They alter paperwork after the fact and stick you with leasing companies that are overcharging for cheap equipment. The whole process is built around a scam. I will never lease another machine as long as I live based on what they have put me through. Never lease a CC terminal other reputiable companies give them to you free.
Smart Choice payments is a scam company. They hire ex cons to obtain your business and allow them access to your bank accounts. They alter paperwork after the fact and stick you with leasing companies that are overcharging for cheap equipment. The whole process is built around a scam. I will never lease another machine as long as I live based on what they have put me through. Never lease a CC terminal other reputiable companies give them to you free.
Smart Choice Payments’ sales associate Collin Pryor provided false information to persuade me to enter into a merchant services contract that also included a (3rd party) equipment lease. I was reluctant to lease the equipment due to the added monthly expense but he provided a savings estimate that showed my effective rate, including lease expense, would be lower than what I had been previously paying. He also offered a 90-day trial period with no early termination fee so that I could make sure my rates would be lower. This contract was started April 20, 2016. Each month when I got my statement, I emailed him telling him what my rates were working out to be and let him know I would probably need to cancel. Each time he offered to check on what might be getting incorrectly charged or how he could get the rates lowered and I pointed out that with the lease fee, the effective rate would never be what he had quoted. The last time I ever heard back from him was July 11 when he stated he was going to check with customer service to see if they could get the AMEX processing rates lowered and my response to him the next day was that I appreciated him doing that but needed to cancel the account. I emailed him several more times but NEVER heard back from him again. I called customer service and we went back and forth a couple times through voicemail. When I did finally talk to someone, they asked me to send records confirming the 90-day trial as they had no record of it. I forwarded all of my email correspondence between Collin and myself. They did get back to me and agree not to charge an early termination fee but that the lease was out of their hands.