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Recent User Reviews
We are a Nonprofit Organization that had been with Sterling Payments Systems, or EVO, since 2016. We unfortunately got caught in a bate in switch scheme. Even after disconnecting the device used with Sterling, we were being charges a large Non Compliance Fee. We attempted to resolve the issue on numerous calls. We finally closed our account and did not receive any disclosure of fees. We did locate an old contract back in 2016 that discussed early termination fees. Our contact would have expired in June and it would have cost us much less just to keep the account active with no transactions. I feel this was misleading to our organization and terms for an early termination fee should be excluded after a number of years. I will be working with management to try to get credited. I certainly hope management will see we attempted to resolve the issue in good faith. Respectfully Submitted, Benjamin Shumaker, President of Indian Rivers Humane Society, West Point, VA
Sterling Payment Technologies Company Overview
Sterling Payment Technologies, founded in 2001 and based in Tampa, Florida, is a payment processing provider offering services to businesses across various industries. The company provides solutions such as credit and debit card processing, point-of-sale (POS) systems, mobile payment options, and e-commerce integrations. Sterling’s offerings include EMV-compliant terminals, virtual terminals, and support for contactless payments. Additional services encompass gift and loyalty programs, electronic benefits transfer (EBT), and check authorization and conversion. In 2017, Sterling was acquired by EVO Payments International and now operates as a division under the EVO brand. The company utilizes independent sales organizations (ISOs) and resellers to market its services, which has led to some customer concerns regarding contract terms and fees. Sterling emphasizes security features such as point-to-point encryption and tokenization to protect sensitive payment information. Customer support is available, and clients can access online portals for transaction monitoring and reporting. While Sterling offers a range of services, some reviews have noted issues related to early termination fees and contract transparency.