Trinity Merchant Group Customer Reviews
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Recent User Reviews
Trinity Merchant Group impressed us with their personalized approach. They didn’t try to sell us a one size fits all solution they listened and built a plan around our actual needs. It’s rare to find that level of service in payments. We’ve had a great experience from day one.
Trinity Merchant Group Company Overview
Trinity Merchant Group is a payment processing company that provides credit card acceptance and related services to small and medium-sized businesses. Its core offerings include point-of-sale (POS) systems, mobile payment tools, virtual terminals, and e-commerce gateways. These solutions allow merchants to process payments in-store, online, and over the phone using major credit and debit cards.
The company serves various industries such as retail, healthcare, and hospitality. Trinity Merchant Group also offers value-added services like recurring billing, invoicing tools, and customer data reporting. It supplies payment hardware, including countertop and wireless terminals, and supports EMV and contactless payment technologies.
Trinity Merchant Group works with independent agents and resellers to market its services. This structure can lead to differences in contract terms, pricing models, and equipment lease agreements based on the sales channel. Some merchants have reported early termination fees and long-term commitments.
Customer reviews vary, with some noting helpful support and processing reliability, while others cite concerns about fee disclosures and contract transparency. The company provides customer service and technical support as part of its offerings.