Unified Payments Customer Reviews

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Recent User Reviews

July 22, 2022

Netevia Merchant Processor Is the Worst Merchant Processor they work with Luminous payments and United Payments they will freeze your funds and make your life hell for no reason they are a smaller processor do not use them they are a headache. There risk is worst than any other processor they will not listen to what you have to say no matter how many times I told them.

James Smith
April 29, 2021

I was just contacted by a collection agency for $447.53 for Unified Payments for a processing terminal. I had agreed to change to Unified and then declined. The terminal had already been shipped. The rep told me that I would be contacted with instructions to return the terminal. I never was. The collection agency informed me that I can no longer return the terminal for credit.

CHARLES SMITH

Unified Payments Company Overview

Unified Payments, founded in 2003 and headquartered in North Miami Beach, Florida, is a payment processing company offering a comprehensive suite of services tailored to small and medium-sized businesses. As a subsidiary of Net Element, Inc., Unified Payments provides solutions including credit and debit card processing, e-commerce and mobile commerce payments, in-app transactions, point-of-sale (POS) software, and equipment. The company also offers ISO/agent programs and merchant business analytics to help businesses enhance their revenue and profitability.

Unified Payments specializes in mobile and tablet-based POS systems, offering proprietary mobile software compatible with both Apple and Android devices. The company serves various industries, including petroleum, hospitality, and non-profit sectors, and provides services such as fraud detection, chargeback assistance, and 24/7 technical support.

The company’s pricing model includes a three-year contract with automatic one-year renewals, an early termination fee of $750, and various monthly fees such as a $25 minimum fee, a $3.95 compliance fee, and a $19.95 PCI non-compliance fee. An annual PCI compliance fee of up to $300 is also applicable.

Customer feedback on Unified Payments is mixed. Positive reviews highlight the company’s range of services and technical support, while negative feedback points to concerns about hidden fees, complex contract terms, and challenges with service cancellation.