Universal Transaction Processing Customer Reviews

UTP are trying to scam there way by making a false agreement with my company and demanding £1500 because they are saying i signed a agreement with them for 48 months contract first of all i don’t even have there card machine nor did i ever applied for any card machine from UTP when i confronted them saying that could you provide the agreement paper went through the agreement and saw so many false information has been inputted on that agreement as

mobile number wrong, my name was inputted wrong, my email wrong, the agreement was falsely signed wrong, not even my signature, and the person who signed behalf of UPT her name is Laura Woods she has falsely fill the complete agreement with false information which dose not even reflect with my company when i confronted them saying that UTP have a third party who provide them with these information because i never approached UTP if i did then they should provide a valid email which is not even my email and Laura woods has stated that the agreement was sent to my email and i have signed the agreement and sent it back to her were i have prove that the email is not even active then one she has put on the agreement UTP have denied that they don’t use any third party to provide customers information all there agreement has been done directly with there sales which is completely wrong as the id and valid document which they had was given by a third party who provides all the information to them

i have information who those third party was because last year i did get 2 card machine through this agent who provided the card machine from paymentsense, and 123send and i did provide my ID copy of the driving lience and utility bills and copy of the cheque book plus they needed a photo of the running busniess to make sure it’s all genuine all these were provide to this agent who also promots UTP card machine to customers the same documents were sent to UTP but most of the information which was given to UTP were false and wrong and with out verifying the information they signed the agreement with a false signature via electronically laura woods used that false email twice a copy of that was provide but both emails were sent to the same email but the server IP address are different the agent who provide these information to UTP we’re super connections i have there full information

and now what UTP have done is they have transferred to a debt collection

saying i have terminated my agreement did speak to them and provided and explained that the agreement was not done by me and did not sign and the relevant information are wrong in the agreement and said they could check that my company did not do any transaction through there card machine because the agreement was signed on 11th February 2022

it’s almost 8 months they could check no transaction were made by there card machine as i have already two active card machine for my company then why should i apply for another one the debt company and UTP are one joint company with the same director these both company’s are run by same director so they have agents out there working behalf of UTP and providing them with customers personal information and creating false agreement to trap customers and forcefully ending them up on a agreement

will be grateful if anyone could advise me how to deal with this and to make a complaint to the consumer department or any other department regarding about these false agreement that UTP are creating and then conning by transferring the file to there debt company to gain the money

The worst decision made to change from paymentsense to UTP. Sales rep made it clear they could match the service level including online reporting and clear Z prints. After 2 days of trying to establish why we had an inferior service we stopped using the machines and expected UTP customer service to resolve our issues. No attempt was made by them other than to threaten court action and then send to a debt collector. UTP miss sold and misrepresented their service. Check out google reviews to see genuine reviews of how bad a service they provide.

One star is too generous!