USB Payment Processing Customer Reviews
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Recent User Reviews
USB was our provider up until 2019 when we stopped taking in office payments. Last month, we received a $995 pull from our bank account with no notice from USB. We have now tracked down the cause of the charge for “unreturned” equipment. The equipment was returned to USB in 2019 after cancellation.
The fact that they would now pull funds from a bank account that they are no longer managing is astounding. We will be working with our bank to correct this as the manager we spoke with is being incredible sketchy with his responses.
USB Payment Processing Company Overview
USB Payment Processing NE, Inc. is a Maryland-based payment services provider that offers merchant solutions to small and mid-sized businesses across a variety of industries, including retail, hospitality, e-commerce, healthcare, and nonprofits. Founded in 1996 and headquartered in Towson, the company provides credit and debit card processing, virtual terminals, mobile payments, ACH transactions, and point-of-sale systems. Its POS equipment includes EMV-compliant devices such as Verifone VX520 and Ingenico models, as well as mobile options through Vital terminals. For online and keyed-in payments, USB uses the Transaction Express platform, which supports recurring billing, real-time transaction reporting, and electronic invoicing. USB Payment Processing operates as a registered ISO of PNC Bank, N.A., and emphasizes localized customer support with service teams based in Maryland. Pricing and contract terms are tailored to each business, and the company has received favorable customer feedback regarding support responsiveness and ease of setup.