Verotel Customer Reviews
Submit Your Review
Recent User Reviews
Very insolent people at Verotel. If they respond at all they respond with nonsense. Maybe DEI hires? They don’t care.
Verotel always denies my payment. Those payments are always denied. They are denying a valid card with plenty available to cover the charge. Funny I don’t get declined any where else just Verotel. Because of that do not use Verotel. 4.3? I saw on trust pilot their rating is 2.3.
I wrote to Verotel in January 2024 to report a transaction issue. I never heard back from them. That led me to suspect it might well be part of a scam, a facade of a website. As they say in documentaries: the production invited so-and-so to participate, but they declined. #avoid
scam scam scam especially the sales person named “Roberta” she acts friendly until you send them the registration fee of 500 dollars (they are a credit card processing company, still make you pay with bank transfer, one of the million red flags) they act like you didnt send them any money, scam scam scam. Not helpful at all. So stay away!
Verotel is a nightmare. They support a scam site that does fraudulent charges on a subscription that was immediately canceled despite my emailing the site asking for a refund. With 0 communication I was forced to do a charge back for the fraudulent charge and instead of working with me they blacklisted me. They support scammers. If you see anything affiliated with them check your bank statements and RUN!
I use a website where billing is done by Verotel (SkyPrivate). They use my IP address to identify that I live in Canada and automatically convert my purchases from USD to CDN, at an exchange rate in excess of 40%!!!. My bank charges 32%. Clearly they are making a huge FX profit off we Canadians and any other user not living in the USA. I have a USD VISA account that they could charge me in USD but they refuse. Very unhappy customer here.
Was payment forwarded to seller by VEROTEL???I was called by my bank warning of possible scam!
Working with Verotel since 2012, thanks God everything is doing well, they respond emails also, and they helped me to set up the processor in my sites, there are some restrictions though because Mastercard don’t allow any kind of adult (they have key words can’t be found in your sites), Verotel send payments to my banks in Peru and in USA. They are working now with Bitsafe (not sure why), so it’s Bitsafe which send me the money now, but for suscriptions is Verotel the one in charge, I have 3 membership sites with Verotel. But it’s quite expensive, maybe you can recommend me another adult processor which works with Peru (no complains with Verotel at all, but it’s expensive (average15%) per transaction initial and recurring)
Verotel Company Overview
Verotel is a payment service provider established in 1998, headquartered in Amsterdam, Netherlands. The company specializes in processing payments for high-risk online businesses, particularly in the digital content and adult entertainment sectors. Verotel offers services such as credit and debit card processing, subscription billing, and support for alternative payment methods like Bitcoin. Their platform includes tools like Verotel FlexPay for token-based payments and VerotelRUM for subscriber management. The company operates under the oversight of the Dutch Central Bank and holds Electronic Money Institute status, ensuring compliance with European financial regulations. Verotel’s pricing structure includes a Basic plan with a 15.5% transaction fee and a €500 annual fee, and a Premium plan with lower transaction fees ranging from 13% to 14%, depending on processing volume. Both plans require a 10% rolling reserve held for six months. While Verotel provides essential services for high-risk merchants, some users have reported concerns regarding fund holds and customer support responsiveness.