CDG Commerce is a well-established merchant account provider with a west coast office in San Pedro, California, and a wireless and e-commerce processing solution.
CDG offers several payment gateways including its own, Quantum. This gateway powers merchant accounts to accept credit cards directly from a website, as well as via phone or mail order.
CDG Commerce offers a simple flat rate to merchants of 2.75% plus $0.30 for transactions in storefront and mobile sales, and 2.90% plus $0.30 for online transactions.
Merchants who qualify for wholesale pricing are charged a monthly subscription fee as well as low interchange rates for up to $25,000 per month.
CDG Commerce offers interchange-plus rates for merchants. The lowest rate is 0.20% plus $0.10.
CDG Commerce offers a POS management service, PASTEPAY, that offers an omnichannel solution that can handle billing, scheduling, inventory management and reporting.
CDG’s merchant account contract is competitive, with no cancellation fee, a free payment gateway, and a $10 monthly support fee.
CDG Commerce has received 15 public complaints, including issues with seasonal merchant accounts and confusion about the types of businesses it can support.
Despite customer complaints, CDG’s CEO has defended the company in two forums, where multiple customers stood with the company.
CDG Commerce has an A+ rating with no complaints in the last 36 months and is accredited with the BBB since April of 2020.
CDG Commerce does not use misleading marketing or deceptive sales tactics, but its use of resellers will not count against the company unless evidence shows otherwise.
CDG Commerce appears to provide professional customer support and transparent pricing.