The company offers merchant accounts for high-risk businesses, such as adult products, credit repair companies, collection agencies, firearms dealers, online gaming businesses, nutraceuticals, timeshares, and others.
A Los Angeles-area provider named 1st American Merchant Funding or The Merchant Account Store is partnered with eMerchantBroker, according to a company representative.
The company has a BBB A+ rating and has received 10 complaints, but not received any complaints about its sales representatives.
The standard eMerchantBroker contract is not available online, but the company’s willingness to work with high-risk businesses may result in more flexibility with the contract.
Contract lengths vary from 1 to 3 years, and early termination fees of up to $295 were reported for 1-year contracts and upwards of $595 for 3-year contracts.
eMerchantBroker is a unique credit card processor that offers a medical marijuana merchant account. This account allows the dispensary to accept credit cards using a PC-compatible card swiper or a tablet and printer.
If you have had any experience with the company’s contract terms, please share that information in the comment section below this review.
We have located 10 negative eMerchantBroker reviews online, a few of which accuse the company of being a scam. Most complainants report frustration when dealing with the company’s customer service and tech support teams.
An older review filed with the Business Consumer Alliance indicates that eMerchantBroker responded to the complaints of the merchant.
eMerchantBroker.com lists dedicated phone and email contact information for customer support. It also provides a dedicated email address at [email protected] and customer support form.
eMerchantBroker.com has had 2 complaints in the last 36 months, both of which were resolved or received no final communication.
eMerchantBroker.com utilizes a network of ISOs to market its services. However, there are no complaints of misrepresentation or nondisclosure by sales reps.
The company eMerchantBroker’s homepage quotes rates “as low as 2.99%” for high-risk businesses. It also states that the company has higher rates for borrowers who require TMF/MATCH or bad business credit merchant accounts.
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