National Merchants Association operates under a membership group structure and has offices in California, Nevada, and Las Vegas. It is a for-profit credit card processor.
NMA is a company that offers variable contract terms that may include an early termination fee. The company has received more than 10 public complaints regarding its service.
The National Merchants Association charges a flat rate of 2.65% per transaction, or a monthly membership fee of $19.95, $34.95, or $69.95, depending on the services you wish to add.
National Merchants Association also offers a virtual terminal and payment gateway service, but does not provide pricing information for either service.
The National Merchants Association contract is a 36-month agreement with an early termination fee of $395 or more, based on the average monthly volume derived from processing merchant’s transactions.
A merchant complains about an annual fee of $99, a high-risk app processing fee of $79 per month, and a site survey fee of $100.
National Merchants Association charges inconsistently, may use different pricing plans or may use different acquiring banks.
National Merchants Association has been criticized for its three year service length and $395 early termination fee.
National Merchants Association offers only a single customer support phone number. It also offers a dedicated support email address and a general phone line.
National Merchants Association appears to partner with ISOs and independently contracted agents to market its services, and has received several negative reviews for nondisclosure or misrepresentation of contract terms.
National Merchants Association markets itself as a merchant advocacy group that works to eliminate the costs associated with accepting credit cards, but its membership program simply provides additional credit card processing services for a fixed monthly fee.
The company promotes itself as an option for high-risk merchant accounts, and the company does not disclose any rates or fees that are only applicable to high-risk merchants that use its services.
The company’s website advertises a flat-rate pricing plan that charges 2.65% per transaction and no other fees. We recommend seeking a third-party statement audit if you suspect this program is charging you undisclosed fees.
National Merchants Association shows a lower complaint volume than expected for a merchant services provider, but its contract has a high cancellation fee and a 36-month standard agreement.
Leave a Reply