TouchBistro Review

TouchBistro is an iPad-based point-of-sale (POS) system designed specifically for the restaurant industry and is partnered with the following companies to process payments: Cayan, Moneris, Chase Paymentech, Square, Worldpay, iZettle, Tyro, Premier Payments, PayPal Here, and RBC Caribbean.

The provider offers variable contract terms, has received more than 10 public complaints about its service, and it has not hired independent sales representatives.

TouchBistro’s pricing starts at $69/month, and includes customized rates for credit card processing.

TouchBistro’s rates and terms may vary depending on the provider’s partner, so merchants should make sure to ask all associated costs. The company does charge a $200 setup fee for new accounts.

The TouchBistro POS app has more negative reviews than positive reviews, but none of these accuse it of being a ripoff or scam.

The system provides 24/7 phone support, an email support address, and live chat support through its website.

TouchBistro has had 14 complaints with the Better Business Bureau, but only 8 complaints were resolved to the merchant’s satisfaction.

TouchBistro does not employ a team of sales agents and relies on conventional advertising and a network of resellers to market its services.

TouchBistro offers a transparent pricing policy that compares favorably to top-rated iPad POS systems.

TouchBistro is a solid iPad POS option for small- to medium-sized restaurants, but isn’t recommended for larger businesses at this time, due to its limited feature offering.

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