Vend integrates with many payment processors, including WorldPay, PayPal, Square, Chase, Paymentsense, iZettle, Tyro, Payment Express, Commonwealth Bank, Afterpay, Yoco, Verifone, and SmartPay.
The company has received more than 20 public complaints, has an “A+” rating with the Better Business Bureau, and does not appear to hire independent sales representatives.
Vend is priced at three tiers, depending on the merchant’s size and location, and their processing fees depend on whether they use Vend’s integrated payment partners or use a third party processor.
Vend offers a free trial version and offers lower-than-average rates through its partner processors, which might help its prices compete with the cheapest merchant accounts.
Vend has more than 25 negative reviews, but few accuse it of being a scam or ripoff, and complaints include software malfunctions, hardware incompatibility, poor customer service, and limited feature offerings from Vend.
We have not found any class-action lawsuits or FTC complaints filed against Vend, but the company has been sued by a patent troll.
Vend offers a single customer support number (844) 942-2559 and a chat support bot on its website.
Vend is not accredited by the Better Business Bureau and has received 0 complaints in the past 36 months.
Vend appears to be a company that uses conventional advertising and an in-house sales staff. There are no complaints regarding deceptive sales tactics.
Vend does not promote misleading rate quotes or unrealistic guarantees in its official marketing materials.
Vend is a quality cloud-based POS system for merchants of most sizes, but some merchants have stated a desire for a more reliable, versatile system.