You might not know this, but merchant account contracts often come in two parts. As part of our regular investigation of merchant complaints, we’ve seen a lot of business owners claiming that credit card processing sales agents “never provided them with the full contract” at the point of sale. “I remember signing a three-page document,” these merchants say, “but now the … [Read more...] about What’s the difference between a merchant application and a program guide?
Scams
How to spot and report slamming scams
What is a merchant account slamming scam? The term “slamming” refers to a deceptive sales practice intended to switch a customer’s service provider without his or her knowledge or consent. This ripoff tactic first popped up in the telecommunications industry in the 1980s, when unethical telecom providers would notify AT&T of a customer’s intention to cancel service and … [Read more...] about How to spot and report slamming scams