Category: Scams

  • What’s the difference between a merchant application and a program guide?

    What’s the difference between a merchant application and a program guide?

    You might not know this, but merchant account contracts often come in two parts. As part of our regular investigation of merchant complaints, we’ve seen a lot of business owners claiming that credit card processing sales agents “never provided them with the full contract” at the point of sale. “I remember signing a three-page document,” […]

  • How to spot and report slamming scams

    How to spot and report slamming scams

    What is a merchant account slamming scam? The term “slamming” refers to a deceptive sales practice intended to switch a customer’s service provider without his or her knowledge or consent. This ripoff tactic first popped up in the telecommunications industry in the 1980s, when unethical telecom providers would notify AT&T of a customer’s intention to […]