Apple Pay Customer Reviews

I’ve never received a refund from Apple in the last two years, and this latest experience just confirms how little they care about their customers. I used Apple Pay and Greenbank to make a purchase, but the seller turned out to be a scammer who never delivered the merchandise. When I reached out for help, both Apple Pay and Greenbank refused to return my money, essentially siding with the scammer.

Despite providing all the necessary details, they ignored my dispute and left me to take the loss. It’s clear that neither company stands behind their users when fraud happens. I trusted them to provide a secure payment system, but instead, they’ve shown they don’t care about protecting their customers. If you get scammed, don’t expect any help from them!

The most RIDICULOUS customer service I’ve ever encountered! After noticing that my package was delivered to someone I sent a gift to five years prior, I contacted Apple support. Asking them to correct the problem! That was two months ago. Yesterday, I placed an order only to have the SAME ISSUE happen again. I had no choice but to cancel it. Contacted Apple Support again. Same thing. Transferred me over and over again. I finally invoked my rights and asked for the Agent of Service and the Legal Department. Instead they made a phone appointment which I specifically said NO to. They called anyway. At 6:00 AM! Immediately placed on hold for ten minutes and disconnected. Apple support again. Transfers again. Request for Agent and Legal Department again, denied again. I’m positive that now this is sick amusement at my expense. Litigation seems like the only option at this point. Any other options would be appreciated. Maybe I should call the CEO while he’s asleep so he knows how it feels

I double-clicked my apple pay to pay £15.19 then the screen froze, later I found they took an additional £6.99 & another £13.99. I only double-clicked my apple pay once when it said £15.19 they (mad muscles app)then took all this extra without me asking for or authorising the transaction.

mad muscles are only in it for the money and don’t care about customers I understand that but how does apple pay let this happen

No wonder Tim Cook is so rich, ripping people off like they do. My grandson wanted something to do with a game and as it was just a couple of bucks I said ok. When I checked my account Apple had taken about 50 bucks total out of my account for an additional 3 other charges. I contacted Apple and requested my money back but they kept it anyway. Crooks!

Apple wallet/pay is a joke. Used it for 1st time several transactions they locked the account with my money in it. Get the round about every time I call. Told different things. Told to they not gonna give me my money back $653.70. Said when account goes dormant in 2 to 5 years will send to my state’s treasurer and I would have to get my money from the state treasurer. I’m on a fixed income and for them to not give me my money back has devasted us. And they don’t care Each person says sorry nothing they can do. Big scam artists

-Ditto- some sorts. Returned Apple merchandise due to misleading information by Apple Card which got the full refund, immediately. Weeks later, GS Bank sent me a payment notice for $40.00. Have no clue what is it for?

My credit history has been threatened…Contacting Apple Support, as well as, Government Consumer Protection Agencies with no avail, as they act as business-not consumer- protection. For some reason, Apple Card now continues their harassment to pay-only-$38.00 !

I was an avid Apple products, Now, I’m pissed off !!! Peace Man…!

Cancelled when I began to see a lot of unauthorized charges to my credit card for Grand Harvest Solitaire game I had played for years. I would now and then buy coins but not what was being charged so cancelled Apple Pay entirely.

Do not use. I was on a dating app going through some chats when an ad popped up. I tried swiping away the app, which did not work. So I went to close the entire window and when I did that it scanned my finger print and purchased a $130 of some sort of credits. Who would spend that kind of money on a dating app! I contacted them twice about the situation and they would not give a refund. Disappointing. I will never purchase another Apple product in my life. I am now an android girl!

Apple are thieves. They claim I owe them $14. They locked me out now of getting free apps like games etc. until I pay them $14 they say I owe. I have now left my 4 iPhones and 1 iPad to move over to android and Google play.

I wish I read these reviews BEFORE I was scammed by Apple Pay. I was a

New user and suddenly I saw -$1,700 on the Apple Cash card I never used! When I contacted Apple Customer Service to resolve this issue they totally blew me off! I called 4 times and even talked to a “specialist.” Absolutely USELESS!!! As it stands now (after months of trying to get this resolved) my Apple Cash card still shows -$1,700!!!! Very Scary Scam Apple Pay is running!!!

Don’t use Apple Card. I couldn’t get Apple support to tell me what a charge was for so I closed the card. I used another VISA to pay monthly charges with Apple. Apple’s bank reported that I failed to pay $13 (which was paid on the Visa) and my credit score dropped!!!! I have written to credit agency and Apple’s bank and am being ignored. I still have $30.25 Apple cash that I cannot get transferred to my bank. I called Apple support and zero help. Frustrating. Stick with the conventional charge card companies that will resolve issues — Apple Card sucks.

Don’t Use Apple Pay or Cash, this is a scammers heaven and there isn’t a damn thing that Apple or GreenDot will do to help.