Moneris Customer Reviews
Moneris Company Overview
Moneris is a Canadian payment processing company established in 2000 as a joint venture between the Royal Bank of Canada and the Bank of Montreal. Headquartered in Etobicoke, Ontario, Moneris provides businesses with tools to accept and process payments across various platforms. Their services include point-of-sale (POS) systems, mobile payment solutions, and online payment gateways. Moneris offers a range of POS terminals, such as Moneris Go and Moneris Go Plus, which support chip-and-pin, contactless, and mobile wallet payments. For online transactions, Moneris provides e-commerce solutions like Moneris Online, enabling businesses to set up secure online payment systems. Additionally, Moneris offers data services to help businesses analyze customer behavior and spending trends. The company supports various payment methods, including credit and debit cards, as well as digital wallets like Apple Pay and Google Pay. Moneris serves a diverse range of industries, including retail, hospitality, healthcare, and professional services, providing tailored payment solutions to meet specific business needs.
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Recent User Reviews
Don’t.
Fees were ok at first and they’re great at getting you signed up. If you have ANY issues though- watch out. Customer service might be the worst I’ve ever had. You will be on hold for hours, then when you explain your problem they just hang up on you. Literally if it’s complicated at all they’ll just hang up and you start over.
This happened with 3/4 calls I tried. Eventually I just got Evalon at lower rates and cancelling Moneris now.
In fact I’m waiting for an urgent call back for the past hour and doubt they’ll ever call. Then they’ll try to charge me monthly fees and I’ll deny it from my bank, having to pay a service charge each time… Moneris is brutal they don’t care at all about the customers.
Moneris has been horrible to deal with towards the end of our term. Everytime I spoke to someone I got different answers, very inconsistent and unprofessional. Fees are high and terrible customer service.
this is a very terrible company, high termial rental charge, bad attitude of staff, cheating sales lady, i wish i can switch back to moneris