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Dime Community Bank Company Overview
Dime Community Bank is an FDIC‑insured U.S. commercial bank headquartered in Hauppauge, New York, with over 60 branches serving Brooklyn, Queens, Nassau, Suffolk, and Bronx counties. It provides integrated merchant services as part of its broader treasury management offering, partnering with banks like Elavon. The services include credit and debit card processing for in‑store, mobile, and online payments, often featuring competitive pricing and next‑day settlement into Dime business accounts. It supports advanced cash management tools—from online banking and ACH origination to lockbox, positive pay, and remote deposit capture—designed for SMEs, professional services, retail, and municipalities. For eligible clients, Dime also offers instant‑payment options via RTP and FedNow rails, enabling 24/7 real‑time fund posting. Service is delivered through relationship-based teams led by local bankers who assist with onboarding, equipment setup, compliance, and fraud mitigation. While detailed public merchant reviews are limited, the bank is widely regarded for its community focus, personalized service model, and integrated treasury and payment infrastructure.