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ECI Solutions Company Overview
ECI Software Solutions is a U.S.-based enterprise resource planning (ERP) software company founded in 1999 and headquartered in Westlake, Texas. It serves over 25,000 businesses in industries such as manufacturing, field service, building materials, distribution, and office products. ECI delivers vertical-specific ERP platforms with integrated tools for analytics, CRM, e-commerce, and payment processing. Its NET1 payment module is embedded within its ERP systems, allowing businesses to process credit cards, debit cards, and ACH transactions directly through invoicing workflows. NET1 also supports tokenization, Level 3 data for B2B transactions, surcharge management, and automatic posting to accounting ledgers. User feedback is mixed: some clients appreciate the tailored industry features and integrated systems, while others report difficulties during implementation, outdated interfaces, and long onboarding times. Employee reviews suggest a moderately positive internal culture with some concerns about communication and product development pacing. ECI positions itself as a scalable ERP provider offering integrated payment features for niche industries.