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InstaMed Company Overview

InstaMed is a specialized healthcare payments network now operating as part of J.P. Morgan Healthcare Payments. The SaaS-based platform connects healthcare consumers, providers, and payers through a single, secure private cloud that streamlines payment processing, claims, electronic remittance advice, and eligibility services. It supports contactless and mobile payments, patient billing online or via apps, and integrated reconciliation—all while being compliant with HIPAA, PCI-DSS, and other healthcare security standards. Serving a majority of U.S. healthcare organizations, InstaMed simplifies complex payment workflows through deep integration with healthcare IT systems and delivers analytical insights to improve cash flow and administrative efficiency. The company began independently in 2004, later becoming a leader in digital healthcare billing, and was acquired by JPMorgan Chase in 2019 to expand bank-grade payment and treasury capabilities within the healthcare sector.