Integrity Merchant Solutions Customer Reviews

Integrity Merchant Solutions, LLC is a privately held payment processing company headquartered at 219 Addison Road, Unit 404, Glastonbury, Connecticut. The company was founded in 2008 by Sean McGrail and Larry Glick and operates as a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, California.

Products and Services

The company offers credit and debit card processing for both card-present and card-not-present transactions, eCommerce payment processing, payment gateway services, mobile credit card processing, point-of-sale systems, recurring billing, and EMV chip card acceptance. Supported payment types include Apple Pay, Google Pay, and tap-to-pay contactless transactions.

Industries Served

Integrity Merchant Solutions serves businesses across manufacturing, education, healthcare, non-profits, parking, jewelry, petroleum, automotive, retail, appliances, business-to-business, and restaurants. The company integrates with restaurant point-of-sale platforms including Micros, Aloha, and Clover.

Integrity Merchant Solutions does not publish pricing on its website. The figures below are reported by user reviews and expert content rather than disclosed by the company directly, and individual quotes are negotiated through independent sales agents and may vary by merchant.

Processing Rates

Reported rates use a flat-rate pricing model. Swiped card transactions are reported at 2.69% plus $0.19 per transaction, while keyed-in and virtual terminal transactions are reported at 3.69% plus $0.19 per transaction.

Other Fees

Reported recurring fees include a monthly fee of $12, an annual fee of $79, and a monthly minimum of $25. There is no application fee, no account setup fee, and no gateway setup fee. The payment gateway fee is reported at $0.

Contract Terms

The company is reported to offer a standard three-year contract that automatically renews for successive two-year terms. The early termination fee is reported as $595 if the agreement is canceled within the initial three years, dropping to $295 after the first three years and then to $195 in each successive two-year period.

Ownership/Leadership: Sean McGrail, Owner and President; Larry Glick, Co-founder

Address: 219 Addison Road, Unit 404, Glastonbury, CT 06033

Phone: 866-257-3250

Website:integritymerchantsolutions.com