ABC Fitness Solutions Customer Reviews

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ABC Fitness Company Overview

ABC Fitness Solutions is a U.S.-based provider of billing software, payment processing, and club management systems for gyms, studios, and health clubs. Formerly known as ABC Financial Services, the company was founded in 1981 and supports automated member billing, electronic funds transfers, chargeback handling, and subscription-based payments. Its platforms—such as Ignite, Evo, and Glofox—offer tools for marketing, member engagement, reporting, and mobile access. ABC Fitness processes billions in transactions annually across tens of thousands of fitness centers in over 100 countries. The company employs nearly 3,000 people worldwide and reports revenues in the hundreds of millions. Despite its scale, ABC Fitness has received ongoing consumer complaints about billing transparency, contract cancellation issues, and difficulty obtaining refunds. Although the company responds to many of these complaints, concerns persist regarding customer service and the ease of managing memberships.

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