About PPD Technology
Overview
PPD Technology, LLC is a payments technology company headquartered in Troy, Michigan that operates as a registered Independent Sales Organization of Pinnacle Bank (dba Synovus Bank). The company offers merchant card processing, point-of-sale hardware and software, online and in-person payment acceptance, and partner programs for ISOs and resellers.
Products and Services
PPD's product lineup includes PPD Merchant (a payment gateway and merchant management platform), PPD Repair (a vertical workflow for phone and device repair shops), the MX-Build customization layer, Passport Banking, and a roster of resold or integrated POS systems including Pays POS, KORONA POS, the VP-800 terminal, and Clover. The platform supports card-present, card-not-present, ACH, EBT, and mobile payments, and the company markets industry-specific configurations for restaurants, retail, e-commerce, healthcare, contractors, non-profits, higher education, repair shops, and B2B merchants.
Company Background
PPD Technology is led by founder and president Kareem Al-Hadidi. Third-party employee directories list a headcount in the low-50s and a single office location in Troy, Michigan.
Pricing
PPD Technology does not publish processing rates, equipment costs, or contract terms on its public website. Pricing is quoted per merchant after a sales conversation that takes business type, processing volume, and average ticket into account.
The company also offers a separate cash discount program that lets merchants pass card processing costs to cardholders who choose to pay by card rather than by cash.
Contact
Ownership/Leadership: Kareem Al-Hadidi
Address: 667 E Big Beaver Rd, STE 207, Troy, MI 48083
Phone: (248) 726-0085
Website:ppdtechnology.com
Recent User Reviews
PPD Technology has been one of the best payment processing companies we have worked with. They took the time to review our current statement, explain exactly what we were paying, and show us where we could save money without giving us a generic sales pitch.
The setup process was smooth, support was responsive, and we were able to get payment processing, POS equipment, ACH, invoicing, and recurring billing handled through one company instead of dealing with multiple vendors. Any time we had a question, we were able to reach someone who actually understood our account and helped resolve it quickly.
The biggest difference with PPD Technology is that they feel like a real partner, not just another processor. They were transparent, hands-on, and made the payment side of our business easier to manage. I would recommend them to any business looking for better service, better tools, and a more direct relationship with their payment processor.
I’m really thankful for this service. It’s made payments something I actually enjoy handling.