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Acumen Connections Company Overview

Acumen Connections is a Wichita-based, family-operated merchant services provider founded in 2003. It helps businesses and government agencies process electronic payments, including in-person and online credit/debit transactions, ACH check processing, gift and prepaid card programs. The firm offers virtual terminals, mobile payment solutions, and tools for merchant discount programs. Structured without long-term contracts, it emphasizes transparent pricing and personalized support. Accredited with an A+ rating by the Better Business Bureau, the company maintains a lean team of roughly 8–10 staff and processes around $1–1.5 million annually. External reviews often praise its responsive and easy-to-understand customer service and seamless onboarding experience. However, some customers report occasional delays in issue resolution and mixed experiences with rate negotiations.