Wholesale Merchant Processing Overview
Wholesale Merchant Processing (possibly also known as “Wholesale Merchant Services”) is a merchant account provider based in Beaverton, Oregon. There is a great deal of evidence indicating that Smart Choice Payments, First Choice Payments, and North American Processing Solutions are all DBAs of Wholesale Merchant Processing, although the exact corporate structure linking them is unclear.
The Wholesale Merchant Processing website does not disclose the company’s executive leadership or corporate affiliations, but its “My Account” page states that Wholesale Merchant Processing “has contracted with MSI to provide you with secure online access to your monthly merchant statement.” MSI is a known subsidiary of Harbortouch. Wholesale Merchant Processing is registered in the state of Oregon at the same address as Smart Choice Payments and First Choice Payments, and the Wholesale Merchant Processing website bears a label in its footer that reads “© 2016 North American Processing Solutions.”
Wholesale Merchant Processing’s products and services include credit card terminals, PIN pads, point-of-sale systems, wireless terminals, and merchant cash advance. The company provides dedicated phone and email customer support information on its website. Todd McCartney is the president of Wholesale Merchant Processing.
At a glance
Location: Beaverton, Oregon
Acquiring bank: First National Bank of Omaha
Phone number: 800-953-6764
E-mail: [email protected]
Online reputation and reviews
Wholesale Merchant Processing is the subject of over 70 negative reviews, many of which also name Federated Payments, MSI Merchant Services Inc., and Smart Choice Payments. Merchants cite a long list of serious issues, including sales agents posing as merchants’ current processors (“slamming“), nondisclosure of long-term equipment leases, hidden fees, unexpectedly high rates, poor customer service, and unprofessional conduct by company representatives. Some former employees have also posted public complaints that describe an unprofessional work environment that intentionally fosters employee misconduct. Taking all sources into account, there appears to be a large amount of criticism and very little praise for Wholesale Merchant Processing.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to Wholesale Merchant Processing at this time.
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