About Argus Merchant Services
Overview
Background
Argus Merchant Services is a New York City based merchant services and credit card processing company. The legal entity, Argus LLC, is a registered Independent Sales Organization of Wells Fargo Bank in Walnut Creek, California. The company maintains its headquarters at 40 Exchange Place in lower Manhattan and a secondary office in the City of Industry, California, and is led by Jacob Shimon as president. Argus has historically resold merchant accounts and equipment underpinned by First Data, now part of Fiserv.
Products and Services
Argus markets a general-purpose credit and debit card acceptance platform for small, mid-sized, and larger merchants. The company supports countertop and wireless chip and contactless terminals from Verifone, PAX, and Ingenico, mobile and virtual terminal acceptance, online payment gateways, traditional and tablet point-of-sale systems, and a range of supplementary services including ACH and check processing, merchant cash advance, gift and loyalty card programs, and basic analytics and reporting. The company markets to retail, restaurant, hospitality, beauty, fuel and convenience, and e-commerce business segments.
Pricing
Published Pricing
Argus Merchant Services does not publish a standard schedule of processing rates, monthly fees, or contract terms on its public website. Pricing is quoted on a per-merchant basis after a statement review, and the company offers both flat-rate and interchange-plus structures depending on the merchant size and business type.
Contract and Fee Concerns
Reported by user reviews and expert content, common merchant disputes with Argus involve early termination fees that have been reported in the range of 495 to 800 dollars or more, monthly fees that continued to debit accounts after merchants believed they had cancelled, and rate quotes from sales representatives that did not match the effective rates seen on the first month statements. Multiple sources, including former employee reviews, attribute these complaints to high-pressure sales tactics and incomplete disclosure of secondary fees at the point of signing. Merchants are typically advised to obtain the full merchant agreement and fee schedule in writing before signing and to confirm the cancellation procedure separately.
Contact
Ownership/Leadership: Jacob Shimon
Address: 40 Exchange Place Suite 401, New York, NY 10005
Phone: 888-459-0660
Website:argusinvision.com
Recent User Reviews
Stay away from this company. They greatly raised the fees without notices. They even denied the charges made by them. Moreover, they would get excuse to charge you even after you cancel the service. The customer service is not professional at all. We should file a class lawsuit against this company!
This is CHEATING COMPANY. They will charge a lot of fees and try many way to take the money from your bank account. When he first come (Jake Zhou) he said everything is free with lower rate. After that the company will charge a lot of fee. I talked to him he said that’s the company fault not him?? Also bad customer service. They promised to call back by 24 hours. But they NEVER do that. A lot of waiting time.
NEVER EVER USE THIS COMPANY!!