About Benchmark Merchant Solutions
Overview
Benchmark Merchant Solutions is a credit card processor and merchant services provider that markets to small and mid-sized businesses across the United States. The company resells card acceptance through major back-end processors and bundles its accounts with point-of-sale equipment, terminals, mobile readers, and an online gateway for e-commerce merchants. Benchmark Merchant Solutions is based in Amherst, New York, in the Buffalo metropolitan area, and is structured as a registered ISO selling on behalf of its sponsor banks.
Beyond core card processing, the company markets a range of ancillary financial products commonly offered through ISOs, including PIN debit and ATM card processing, EBT acceptance, gift and loyalty programs, check services, ACH origination, and merchant cash advances funded by third-party finance partners. Sales are handled primarily through an outbound agent and reseller channel rather than a direct retail storefront.
Pricing
Processing Rates
Benchmark Merchant Solutions does not publish standard discount rates, transaction fees, or equipment costs on its public website. Reported by user reviews and expert content, accounts are quoted individually after a sales call and pricing varies meaningfully by industry, monthly volume, average ticket size, and whether the merchant accepts a long-term equipment lease. The company markets its overall pricing as competitive within the industry but provides no fixed rate card for prospective merchants.
Other Fees
Reported by user reviews and expert content, Benchmark Merchant Solutions agreements have at times included an annual PCI compliance fee in the neighborhood of one hundred twenty dollars and an early termination fee of around four hundred ninety-five dollars on contracts terminated before the end of the initial term. User reviews also describe non-cancelable equipment leases routed through third-party leasing companies, which can extend over multiple years and carry their own monthly charges separate from the processing account. Specific fee amounts depend on the contract a merchant signs, and the company does not publish a uniform schedule.
Contact
Address: 4053 Maple Road, Suite 199, Amherst, NY 14226
Phone: (877) 382-6262
Website:benchmarkmerchantsolutions.com
Recent User Reviews
Benchmark Merchant Solutions gave us a great experience from the beginning. The setup was handled promptly, and we weren’t overwhelmed with sales pitches. It’s been a dependable system, and we appreciate that things just work without constant attention.