Citi Merchant Services Customer Reviews
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Recent User Reviews
We’ve been using Citi Merchant Services for over a year, and the experience has been solid. Their integration with Clover made our transition easy, and the reporting tools help us stay on top of our daily transactions. It’s clear they’re backed by a strong network—we rarely have to think about our payment system, and that’s exactly how it should be.
Company Overview
Citi Merchant Services is a payment processing provider that offers transaction solutions to small and mid-sized businesses. It operates through a partnership with First Data (now part of Fiserv), which allows it to provide access to payment networks, processing infrastructure, and hardware such as Clover point-of-sale (POS) systems. Through this relationship, Citi Merchant Services delivers services including credit and debit card acceptance, mobile and contactless payments, and e-commerce integration.
The platform supports a variety of business types, including retail, restaurants, and professional services. Core features include transaction reporting, fraud detection tools, chargeback support, and data analytics. Businesses can accept payments through card readers, countertop terminals, or full-service POS systems like Clover.
Pricing structures and contract terms are not publicly detailed and can vary depending on the business type and processing volume. Equipment may be offered for lease or purchase. Support is provided through both Citi and Fiserv channels.
Citi Merchant Services resells Clover solutions through its ongoing relationship with Fiserv.