Overview
Connected.co is the trade name of Connected Payment Services, Inc., a merchant services provider that focuses on payment processing for high-risk businesses. The company places domestic and international merchant accounts, supplies a proprietary payment gateway, and offers chargeback prevention and ACH processing. It markets to high-risk verticals such as nutraceuticals, online dating, fantasy sports, multi-level marketing, tech support, travel, debt collection, and jewelry. The company is headquartered in Santa Monica, California and has operated in the high-risk payments space for nearly two decades. Connected.co works through relationships with multiple acquiring banks to place accounts for merchants who do not qualify for traditional processors and provides associated risk management and fraud prevention tools.
Pricing
Connected.co does not publish processing rates or account fees on its website. Pricing is determined per-merchant based on industry, processing history, volume, chargeback risk, and the acquiring bank that underwrites the account. As reported by user reviews and expert content covering high-risk merchant services, this category typically carries higher discount rates, per-transaction fees, monthly account fees, gateway fees, reserve requirements, and early termination penalties than standard-risk processing. Prospective merchants should request a written quote and a copy of the full merchant agreement before signing.
Contact
Ownership/Leadership: JW Epply, Chief Executive Officer of Connected Payment Services, Inc.
Address: 520 Broadway, Santa Monica, CA 90401
Website:connected.co
Merchant Reports
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