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CPOS Customer Reviews

Customer reviews of CPOS: integrated POS/payments platform, tap‑to‑pay, surcharge options, gift cards, reporting, and support.

UPDATED JUN 20263 MERCHANT REPORTS

Processor Rating

2.3
CPOS

DISTRIBUTION � 3 REPORTS

5★1
4★0
3★0
2★0
1★2
Overview

CPOS Inc. is a Canadian payment processing and point-of-sale technology company headquartered in Ottawa, Ontario. The company was founded in 2014 and serves small and mid-sized merchants across Canada, including operators in food and beverage, retail, personal services, trades, and mobile services.

CPOS provides countertop and mobile point-of-sale terminals, a tap-to-pay mobile app, online ordering tools, gift card and loyalty programs, dashboards, and unified merchant reporting. Card processing and settlement on the platform are provided through partnerships with bank-affiliated acquirers, including Elavon. The company supports transparent and surcharge-based pricing models, allowing merchants to absorb or pass on credit card processing fees in line with current Canadian payment network rules.

Pricing

Processing Rates

CPOS does not publish a single public rate card on its website. According to user reviews and expert content, the company quotes pricing on a per-merchant basis based on card mix, monthly volume, average ticket size, hardware, and software bundle. Merchants may choose interchange-plus pricing or a flat-rate pricing model, and surcharge or cash-discount programs are offered as alternatives to absorbing the processing fee on each transaction.

Other Fees

Hardware, software subscription, monthly account, statement, PCI compliance, and chargeback fees may apply depending on the chosen plan and equipment, as reported in user reviews and expert content. Specific amounts are disclosed in the merchant agreement provided at signup rather than on the company's public site.

Contact

Ownership/Leadership: Max Braden (Founder and CEO)

Address: 251 Laurier Avenue West, Suite 800, Ottawa, ON K1P 5J6, Canada

Phone: (888) 500-9340

Website:cpos.com

Merchant Reports

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June 11, 2026

Horrible company stay away! We had one chargeback for a client who did it by mistake and said to recharge the card. CPOS then says we can not use there service they then without our permission pull over $3900 from our bank for transactions we already processed and the clients have there merchandise! So they stole the funds said we are holding them for 6 months to see if anyone else files a chargeback! 6 MONTHS IS UP they say stripe (news to me) is going to refund all the invoices and charges they are holding! Make it make sense!

DAVE
February 12, 2026

The interface is so intuitive that anyone could use it. It’s clean and responsive on every device. I love how efficient it is. It’s been fantastic.

Emery Kim
December 4, 2025

Used once Never received payment from Cpos. But customers card was charged the full amount. And Cpos never sent me the money ? there thieves.

Michael Torres

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