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Cornerstone Credit Services Company Overview
Cornerstone Credit Services, LLC is an Anchorage, Alaska–based receivables management and debt collection firm in operation since 1999. Acting as a third-party collector and ISO of Wells Fargo Bank, the company offers services such as past‑due account recovery, automated billing, and payment posting integration for clients including medical providers and utilities. Cornerstone is accredited by the Better Business Bureau with an A+ rating and reports handling complaints primarily related to billing disputes. However, consumer review platforms signal systemic issues: numerous disputes cite reporting of debts not owed, delayed or misapplied payments, and lack of resolution for credit reporting errors. Complaint boards note 0 % resolution rate for recent disputes with 14 unresolved cases. While some clients report efficient payment web portals and responsive service, the preponderance of negative feedback—particularly persistent, unresolved complaints and credit-report damage—suggests serious concerns about its consumer-facing practices. Employee reviews are limited. The firm positions itself as experienced in revenue recovery but appears to struggle with transparency and dispute handling at the consumer level.