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Cornerstone Credit Services Company Overview
Cornerstone Credit Services, LLC is a U.S.-based debt collection agency founded in 1999 and headquartered in Anchorage, Alaska. The company works with creditors in industries such as healthcare, telecommunications, and utilities to recover outstanding debts. It offers services that include contacting consumers, negotiating payment plans, reporting to credit bureaus, and managing collections on behalf of businesses. While accredited by the Better Business Bureau, the company has received multiple consumer complaints over the years, commonly involving incorrect debt reporting, unresolved disputes, and claims of billing after accounts were settled. Some customers express satisfaction with responsiveness, while others report ongoing frustration with dispute resolution and lack of transparency. Online reviews show a mix of positive and negative experiences. Employee feedback is similarly split, with some noting a supportive work environment and others citing management concerns and high stress levels. Overall, Cornerstone Credit Services is an established collection firm with a track record of both successful recoveries and recurring complaints about communication and accuracy.