Defyne Payments Customer Reviews

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Defyne Payments Company Overview

Defyne Payments is a U.S.-based merchant services firm founded in 2017 and headquartered in Alpharetta, Georgia. It serves over 15,000 merchants and more than 200 ISO and ISV partners nationwide, delivering solutions through major processor platforms like Fiserv and TSYS. The company offers payment acceptance across in-person, mobile, and online channels, supporting credit/debit cards, mobile wallets, ACH, and dual-pricing or cash-discount programs. Its proprietary CRM, Privvy, enables streamlined onboarding, merchant account management, document sharing, and responsive support. Defyne integrates with hundreds of POS and software systems across sectors including retail, restaurant, nonprofit, healthcare, and events. Customers and partner reviews often highlight transparent pricing, fast funding, and highly responsive service. Trustburn scores average around 4.2 out of 5, with merchants frequently citing smooth processing, competitive rates, and helpful support. Defyne holds A+ accreditation with the Better Business Bureau, though average external ratings on directories hover around 3.5. While not widely covered in major media, industry summaries rate it highly for merchant and partner satisfaction.