Evolution Payments Customer Reviews

Evolution Payment Systems, marketed as Evolution Payments, is a U.S.-based merchant services provider headquartered in Pinecrest, Florida. The company is a registered MSP/ISO of Elavon, Inc. of Georgia, a wholly owned subsidiary of U.S. Bancorp, and resells Elavon's processing and gateway products under its own brand. Its team describes more than 20 years of combined payment-industry experience.

Products and Services

Evolution Payment Systems offers credit and debit card processing for Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay, along with local debit brands. The company supports card-present, e-commerce, mail-order/telephone-order, and mobile transactions, and sells dial-up terminals, internet-connected POS, wireless terminals, and a mobile reader option.

Gateway and Reporting

The company resells Elavon's VirtualMerchant hosted payment gateway for e-commerce, virtual-terminal, and MOTO use, and VirtualMerchant Mobile for iOS and Android key-entered or swiped transactions. Account reporting and chargeback management are provided through Elavon's MerchantConnect portal in both Basic (single-location) and Premium (multi-location) tiers.

Additional Offerings

Beyond core processing, Evolution Payment Systems markets gift and loyalty card programs, fraud and chargeback management tools, interchange optimization consulting, PCI compliance support, and international and multi-currency processing through Elavon's platform.

Published Rates

Evolution Payment Systems does not publish processing rates, monthly fees, or hardware pricing on its public website. The website directs prospective merchants to a contact form or to call for a quote, and pricing is therefore quoted individually based on industry, transaction volume, and the Elavon program a merchant is placed into.

Mobile Pricing Structure

The company describes its VirtualMerchant Mobile pricing on its product page as a single low monthly fee with one rate for key-entered transactions and a separate rate for swiped card transactions, but does not list the dollar amounts.

Reported by User Reviews and Expert Content

Because Evolution Payment Systems is an Elavon reseller, user reviews and expert content discussing the company describe pricing that is set per merchant and varies meaningfully by account. There is no publicly disclosed flat rate or interchange-plus markup figure that applies to all customers, so merchants are advised to request a written quote and review the underlying Elavon merchant agreement before signing.

Ownership/Leadership: Karl Diaz, CEO

Address: 7740 SW 104th St., Suite 103, Pinecrest, FL 33156

Phone: (305) 671-3178

Website:evolutionpayments.com