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Integrity Merchant Solutions Company Overview
Integrity Merchant Solutions, LLC (IMS) is a privately held payment processing company headquartered in Glastonbury, Connecticut. Established in 2008, it provides merchant services such as card-present and card-not-present processing, point-of-sale systems, mobile payments, e-commerce gateways, recurring billing, and integrated industry-specific solutions. The company works with businesses across healthcare, retail, non-profits, restaurants, automotive, and parking. IMS highlights transparent pricing with no long-term contracts and a policy against processor rate increases. It operates as a veteran-owned firm and emphasizes customer service and cost stability for clients. IMS has been accredited by the Better Business Bureau for over a decade, holding an A+ rating with no registered complaints. Its service model centers on delivering customized payment solutions for businesses of different sizes while maintaining reliability and accountability in transaction management.