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Nochex Customer Reviews

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About Nochex

Overview

Nochex is a UK-based online payment service provider headquartered in Leeds, England. The company offers a combined merchant account and payment gateway aimed at small and medium-sized businesses, charities, and clubs, enabling them to accept Visa, Mastercard, and other major card payments online, over the phone, by invoice, and through recurring billing. Nochex Limited was incorporated at Companies House on 6 March 2000 under company number 03940921, and the company publicly states it was founded in Leeds in 1999.

Nochex Ltd is authorised by the UK's Financial Conduct Authority as an Electronic Money Institution under reference number 900045. The platform integrates with common e-commerce shopping carts, including WooCommerce, and supports custom-branded checkout pages so merchants can keep payment screens visually consistent with their own websites.

Ownership

In October 2025, Nochex was acquired by PAYSTRAX, an Icelandic-founded card acquirer licensed in Lithuania. The acquisition was announced as preserving the Nochex name, UK-based operations, and existing team. Companies House filings dated 10 October 2025 show the previous Nochex directors resigned on that date and four new directors associated with PAYSTRAX were appointed.

Pricing

Processing Rates

According to user reviews and expert content covering Nochex, the standard commercial transaction rate is reported at 2.9% plus 20p per transaction for online and invoice payments. Telephone (MOTO) payments are reported at 3.2% plus 20p per transaction with an additional £10 monthly fee. Charity accounts are reported to receive a reduced rate of 1.4% plus 10p per donation.

Other Fees

Merchant account setup is reported as a one-time £50 fee. Chargebacks are reported at £30 each when a merchant's chargeback rate exceeds 1% of monthly transactions. Withdrawals of £50 or more to a UK bank account are reported as free, while withdrawals below £50 incur a 25p fee. These sources also report that Nochex accounts operate on a pay-as-you-go basis with no monthly or annual subscription fee on personal accounts and no early termination fee.

Contact

Ownership/Leadership: Johannes Ingi Kolbeinsson, CEO of parent company PAYSTRAX

Address: Nochex Ltd, Richmond House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY

Phone: 0113 819 7211

Website:nochex.com

Recent User Reviews

July 4, 2023

Total scam. I paid for the Dartford Crossing with them and it did not get passed on to the Gov. department, so I received a penalty notice, which I am still trying to sort out and get a refund.

don’t use them.

MERIEL BEST

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