North American Processing Solutions Overview
North American Processing Solutions is a merchant account provider that appears to be a DBA of Wholesale Merchant Processing and its related businesses. The available evidence indicates that Smart Choice Payments, First Choice Payments, and Wholesale Merchant Processing are all DBAs of North American Processing Solutions, although the exact corporate structure linking them is unclear.
The North American Processing Solutions website describes the company as “First Choice Payments, LLC doing business as North American Processing Solutions.” However, the website also lists a Dallas, Texas, address for North American Processing Solutions, which is nowhere near the Beaverton, Oregon, locations for the company’s other suspected DBAs. Unlike the other companies in this group, there are no third-party sources that identify Todd McCartney as an executive officer of North American Processing Solutions. The Better Business Bureau lists Jason Warren as North American Processing Solutions’s CEO, but it also lists Jason Warren as a managing member at Wholesale Merchant Processing, while LinkedIn lists him as the vice president of First Choice Payments.
North American Processing Solutions’s products and services include credit card terminals, PIN pads, point-of-sale systems, wireless terminals, and merchant cash advance. The company provides dedicated phone and email customer support information on its website.
At a glance
Founded: 2013
Location: Dallas, Texas
Acquiring bank: Wells Fargo Bank
Website: napshq.com
Phone number: 800-756-6277
E-mail: [email protected]
Online reputation and reviews
North American Processing Solutions is the subject of over 30 negative reviews, some of which have received public responses from Wholesale Merchant Processing representatives. Common complaints include aggressive telemarketing practices, deceptive sales practices, poor customer service, and low-quality software. Unlike its affiliated businesses, North American Processing Solutions has not received a high volume of complaints related to equipment leases, but it’s still possible that the company’s leasing policies are no different from those followed by other Wholesale Merchant Processing brands. In general, North American Processing Solutions’s reputation does not markedly differ from those of its partner companies.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to North American Processing Solutions at this time.
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