Pacific Payment Systems Customer Reviews

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Pacific Payment Systems Company Overview

Pacific Payment Systems is a U.S.-based independent sales organization founded in 2016 and headquartered in Livermore, California. It partners with major processors such as Fiserv and Elavon to provide payment processing solutions for small and mid-sized businesses across retail, restaurant, automotive, and e-commerce industries. Offerings include Clover POS hardware, virtual terminals, mobile readers, and payment gateway services. The company supports pricing models like interchange-plus and cash-discount programs, typically under multi-year contracts. Equipment leasing and early termination fees may apply, depending on the agreement. Customer onboarding includes one-on-one support, and the company claims a service response window of 24 to 48 hours. User feedback generally praises its competitive rates, system reliability, and dedicated service. However, a few customers have reported issues related to unclear contract details and challenges with canceling equipment leases. Overall, Pacific Payment Systems positions itself as a full-service processor with a focus on personalized support, though prospective merchants are advised to review terms carefully.