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Payment Logistics Customer Reviews

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About Payment Logistics

Overview

Payment Logistics was a United States-based payment technology company founded in 2003 by brothers Dustin and Britton Niglio in San Diego, California. The company provided electronic payment processing and integrated payment solutions for retail, hospitality, healthcare, and specialty service merchants, with an emphasis on point-of-sale and software-integrated card acceptance.

Acquisition by Fortis

On 15 November 2022, Fortis Payment Systems acquired Payment Logistics, folding the business into its embedded-payments platform. Founder Dustin Niglio continued to lead the former Payment Logistics team in La Jolla as part of Fortis following the deal. The Payment Logistics brand has since been absorbed into Fortis, and the paymentlogistics.com domain currently redirects to fortispay.com.

Products at Acquisition

At the time of acquisition, the company's offering included its TransactionVault tokenization service, ePN gateway integrations, and certified card acceptance for point-of-sale software developers. These capabilities are now marketed under the Fortis brand and integrated with Fortis platforms including Sage, NetSuite, Microsoft Dynamics 365, Acumatica, and QuickBooks.

Pricing

Pricing Disclosure

Neither Payment Logistics historically nor Fortis today publishes standardized rates on its website. Pricing is quoted per merchant after a sales conversation and depends on processing volume, average ticket size, vertical, and the software environment the merchant is using.

Reported Rate Structure

Third-party review sites report that the platform is most commonly sold on interchange-plus pricing, with the markup negotiated on a case-by-case basis. Reviews indicate that pricing tends to be competitive for higher-volume merchants while small-volume merchants have reported less favorable terms.

Reported Fees and Contract Terms

User reviews and expert review sites report contract terms in the three-year range with automatic renewal language, monthly minimum charges, PCI compliance fees, and statement fees in line with typical merchant-services agreements. Complaints in third-party reviews most commonly cite a lack of transparency around line-item fees rather than unusually high headline rates.

Contact

Ownership/Leadership: Dustin Niglio (Founder and President of Payment Logistics, now part of Fortis Payment Systems)

Address: 11011 N Torrey Pines Road, Suite 250, La Jolla, California 92037

Phone: 888-572-9564

Website:fortispay.com

Recent User Reviews

August 4, 2024

It’s been 4.5 months have no received a refund for over charges to my account. Received another charge for July. I want my money this company owes me!!!!

Shelby crotty

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