Propelr Customer Reviews

Propelr is a U.S.-based payment processor that delivers full-service merchant acquiring for software companies, small and mid-sized businesses, enterprise merchants, and reseller partners. The company is headquartered in Radnor, Pennsylvania and was founded in 2022 by Angelo Grecco, Mike Morsell, and Michael Mertz. Propelr is a registered Independent Sales Organization of KeyBank, National Association of Cleveland, Ohio; Woodforest National Bank of The Woodlands, Texas; and Pathward, N.A. of Sioux Falls, South Dakota.

Services

Propelr supports card-present, card-not-present, and embedded payment acceptance through an agnostic gateway architecture that connects merchants to multiple back-end processors and integration partners. The platform handles transaction routing, recurring billing, real-time reporting, tokenization, and point-to-point encryption. Propelr layers on Level II and Level III data enrichment to help business-to-business and government merchants qualify for lower interchange categories. Software partners can embed Propelr payments inside enterprise resource planning systems and vertical SaaS applications, and reseller partners receive revenue-sharing arrangements through the company's agent and ISO program.

Corporate Activity

In 2024 Propelr acquired Ireland Pay, a Miami-based merchant services provider, adding the latter's processor relationships and merchant portfolio to the Propelr platform.

Propelr does not publish a rate card on its website. Prospective merchants are routed to a contact form or a statement-analysis review, after which a sales representative quotes an interchange-plus arrangement based on the merchant's processing volume, average ticket size, and industry vertical.

Reported Pricing Model

According to the company's published marketing materials and partner-program descriptions, Propelr prices on an interchange-plus basis described as wholesale processing rates rather than tiered or flat-rate pricing. Reported by the company's contractor-association partnership pages, Propelr offers a rate-match guarantee to meet or beat a merchant's current processing rates for qualifying members. Reported by user reviews and expert content, additional charges that may apply include monthly account fees, statement fees, PCI compliance fees, gateway fees for hosted checkout, and standard chargeback fees, with the exact amounts negotiated at signing.

Funding and Support

Propelr advertises next-business-day funding and twenty-four hour, seven-day-a-week support as standard inclusions in its merchant agreements.

Ownership/Leadership: Angelo Grecco, CEO and Co-Founder

Address: 170 N Radnor Chester Rd, Suite 320, Radnor, PA 19087

Phone: (888) 249-0445

Website:propelrpay.com