About Stellar Payment Systems
Overview
Stellar Payment Systems, also marketed as SPS and Stellar Payments, is a Florida-based merchant services provider headquartered in Miami. The company is registered with the Florida Division of Corporations as Stellar Payment Systems LLC and operates as a registered ISO/MSP of Wells Fargo Bank, N.A. and Fifth Third Bank, N.A. Its underlying payment processing is provided through a reseller relationship with First Data, now operating as Fiserv.
Products and Services
The company sells credit and debit card processing for in-person, keyed, mail-order/telephone-order, and e-commerce transactions, along with ACH services and acceptance of mobile wallets such as Apple Pay and Google Pay. Point-of-sale hardware is built around the Clover platform, and the company also markets its own branded 'Piggy Bank' POS bundle. Stellar Payment Systems also offers a cash discount program intended to pass card-acceptance costs through to customers who choose to pay by credit card, along with merchant cash advances as a business funding option.
Platform and Software
Stellar Payment Systems promotes a software bundle it calls the Universell platform, which it markets as a suite of business tools covering CRM, inventory, invoicing, employee management, scheduling, loyalty, and e-commerce features in addition to payment acceptance. Some of these features are advertised as requiring a separate payment gateway connection.
Pricing
Processing Rates
Stellar Payment Systems does not publish a complete rate card on its public site, but third-party reviews and industry coverage describe a tiered structure. A flat-rate option is reported at 2.69% plus $0.25 per transaction with no monthly service charge. A Business tier is reported at 1.59% plus $0.25 for swiped transactions and 2.35% plus $0.25 for keyed transactions, paired with a monthly service charge of roughly $69.95. An Enterprise tier is reported as interchange-plus pricing at $0.39 per transaction with a monthly fee of roughly $129. A higher 'Beyond' tier is described as custom-priced for larger merchants. Reviewers note that the qualified rates published on the company's site are not paired with mid-qualified or non-qualified rate disclosures, which can leave the effective cost higher than the advertised rate.
POS and Equipment
The company currently advertises its Piggy Bank POS bundle with a free terminal at a monthly cost of $39.95 for customers who enroll in the cash discount program. An alternative POS package is advertised at an $875 one-time price paired with a swiped rate of 1.75% and a keyed rate of 3.5% plus $0.25 per transaction. Optional add-ons described on the site include AVS at $0.05 per keyed instance, retrieval and chargeback handling at $25 each, voice authorization at $2 per instance, ACH reject at $50, account closure at $50, a wireless service fee of about $19.95 per month, and Clover Go mobile at $10 per month.
Contract Terms
Because the underlying merchant agreement is written through First Data and Fiserv, contract terms are reported by user reviews and expert content to include a PCI compliance fee in the neighborhood of $19.95 per month and an early termination fee that has been cited at up to $495. Prospective merchants are encouraged to confirm the term length, monthly minimum, PCI fee, and termination fee directly on the signed agreement before activating service.
Contact
Ownership/Leadership: Michael Oz
Address: 845 NE 79th Street, Miami, FL 33138
Phone: 1-888-984-5969
Website:stellarpayments.com
Recent User Reviews
Be careful signing up with Stellar Payments! They are fraud and stole from me $320.
After signing up with there services, they sent me to a PCI compliance company called Matrix which cost me $200.
Then Matrix didn’t pass the PCI “scan” on my website and then sent me emails to complete a “questioner” which is full of technical questions that no normal business owner can answer.
After trying for months to complete the “questioner” I called Matrix and they told me that in order to complete the “questioner” I need to buy a templet for another $200, or use there services to complete it for an extra $700.
After I refused to buy the extra services, Matrix suddenly pass the “scan” without any intervention on my side, but I found out the Stellar payment charged me extra $320 for not having my PCI compliance. When I tried to get refunded, they refused to give me the full refund but gave me an offer to refund half, which I refused. Right now I’m hiring a lawyer to represent me in small courts, and will continue fighting this with various governments and private agencies.
This company it’s all about robbing people don’t work with them